Hospitality Assistant

Searcys are looking for Hospitality Assistant to join the team at the National Army Museum .

As a Hospitality Assistant, you will be responsible for providing service excellence to our guests and clients on our day time Café and events.

The National Army Museum welcomes visitors to learn about the Battle of Waterloo and all that being a soldier entails. The museum has fascinating military artefacts in contemporary light-filled spaces, with spectacular views of Sir John Soane’s Grade II listed stables and the Royal Chelsea Hospital.

As a Hospitality Assistant you will receive the following industry leading benefits:

- 50% discount across Searcys venues
- Enrolment into the Searcys pension scheme
- Up to 38 days annual leave (dependant on job role)
- Access to everyday discounts and communication portal
- Employee assistance programme
- Enrolment into Searcys Champagne School
- Meals provided on shift when working within one of our venue
- Annual celebration event
- Cycle to work scheme
- Your birthday off to celebrate in style
- A day off to volunteer / give back to the charity of your choice

The Hospitality assistant will be supporting and monitoring and serving all food and drinks to customers/clients/guest and clearing throughout the event and support the Cafe.

Job Type: 0h hours Contract

Day time café and events

7 days operation

Mostly Friday, Saturday and Sunday day time.

Responsibilities

Clean and polish all cutlery and glasses/crockery for the next event; Prepare all hospitality food and beverage requests offered to customers/clients/guest in designated meeting spaces in a presentable manner.; To be able to work without supervision and take initiative over duties and tasks without being directed.; To serve our guests with a genuine and positive demeanour. All service should be efficient and of the highest quality.; To work on licensed bars serving alcoholic beverages; To be able to use coffee machines; Assist with deliveries as required; Preparation of all hospitality requirements ensuring all items are available and if not reporting this to your line manager; Ensuring that any linen hired, and equipment hired for an event is counted and packed away for collection after the event.

Requirements

Excellent product knowledge (food/beverage); Excellent communication skills; Takes the initiative; Excellent time management; Supportive / Team player; Strong presentation skills; Excellent customer care skills