Hospitality Team member

This role encompasses working any 5 of 7 days in a week, with regular weekend work. You will offer the highest standard of service, providing a positive and efficient customer experience by preparing and serving quality food and beverages, maintaining a clean work environment, and delivering excellent customer service.

Responsibilities

Ensuring the customer experience is maintained to the highest standard at all times.; Assisting with any kitchen, front of house and back of house cleaning duties.; To organise deliveries, and ensuring the fridges are stocked, using a first in, first out process.; Assisting with clearing tables and maintaining a clean working environment.; To ensure all labels and prices are correct.; Maintain awareness of promotions, pricing and product information.; To be flexible to work on tills, following the cash handling procedures, taking orders and working on the floor, serving food and drinks.; Follow food safety, allergen and hygiene procedures at all times.; Work collaboratively with colleagues to meet service targets and maintain smooth operations.; To attend all training and development course as requested.; To always represent WSH and John Lewis in a professional manner in your behaviour, appearance and knowledge.; To carry out any other reasonable duties as required by management.

Requirements

Positive can-do attitude; Strong communication skills; Good organisational skills; Ability to work under pressure to meet business needs; Reliable and able to work well within a team; Self-motivated and proactive