Host/Hostess

Join Searcys at a spectacular new venue opening in the heart of Knightsbridge this year. Set within one of London’s most prestigious and vibrant destinations, we are looking for an outstanding Host/Hostess to join our opening team..

An exceptional opportunity to be part of one of London’s most anticipated luxury openings. Jaguar is an iconic brand with an illustrious heritage that is now undergoing a dramatic transformation. Jaguar is being repositioned as a modern luxury brand, creating a new end-to-end client journey underpinned by an all-electric portfolio.

This new Knightsbridge location will play a defining role in that vision — establishing a presence and creating a destination that builds brand presence, deepens client engagement, and drives cultural relevance from the moment it opens.

The Host serves as a liaison between the dining room staff and the kitchen, ensuring efficient communication and coordination to provide exceptional service to guests at venue. Additionally, they may handle reservations, manage seating arrangements, and address any guest concerns or special requests.

Contract: Full Time & Part Time

Salary: £17.50 inclusive of Tronc

Opening times: 10:00 - 20:00

Open 7 days a week

Responsibilities

Greet guests as they arrive, providing a warm welcome and assisting with seating arrangements.; Maintain a comprehensive understanding of the venue's layout, table availability, and seating capacity.; Manage reservations, including recording bookings, updating availability, and confirming reservations as needed.; Monitor floor activity to anticipate guest needs and ensure a seamless experience.; Handle guest inquiries, requests, and complaints promptly and professionally, striving to resolve issues to the guest's satisfaction.; Train and supervise hosting and serving staff, providing guidance on service standards, etiquette, and guest interaction.; Maintain cleanliness and organization in the front-of-house area, including the reception area, dining room, and restrooms.; Collaborate with management to develop and implement strategies for enhancing the guest experience and maximizing revenue.; Uphold high standards of professionalism, hospitality, and guest service at all times.

Requirements

Previous experience within the hospitality industry, preferably in fine dining or upscale restaurants.; Excellent interpersonal and communication skills, with the ability to interact effectively with guests, staff, and management.; Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously in a fast-paced environment.; Proficiency in reservation management software and basic computer skills.; Knowledge of food and beverage service procedures, including wine service and menu presentation.; A professional demeanor and a passion for delivering exceptional guest experiences.

Benefits

50% discount across Searcys venues; Enrolment into the Searcys pension scheme; Up to 35 days annual leave (dependant on job role); Access to everyday discounts and communication portal; Employee assistance programme; Enrolment into Searcys Champagne School; Meals provided on shift when working within one of our venue; Annual celebration event; Cycle to work scheme; Your birthday off to celebrate in style; A day off to volunteer / give back to the charity of your choice