Housekeeping Supervisor

Housekeeping Supervisor at Williamsburg Lodge. Williamsburg Lodge is a 323-room hotel located at 310 South England Street, Williamsburg, VA 23185, managed by Crescent Hotels & Resorts. The Colonial Williamsburg Foundation is a private, not-for-profit educational, historic, and cultural institution. Williamsburg Lodge blends Southern elegance with modern comforts in the heart of the historic district. This is a non-exempt position, eligible to receive overtime in accordance with the Fair Labor Standards Act (FLSA).

Responsibilities

Trains and provides input on the counseling, discipline, and complementing of employees within the standards of the hotel; Evaluates employee performance on a regular basis; Ensures prompt response to guest requests and complaints; Inspects all responsible guestrooms as assigned to ensure cleanliness and proper maintenance; Assists management in preparing and monitoring new standards, procedures, policies and operation plans; Responsible for turning rooms over to the Front Desk to re-sell in a timely and efficient manner; Ensures staff is trained to work in a safe manner at all times; Prepares daily housekeeping assignments and special projects; Inspects all areas to achieve and maintain world class standards of maintenance, cleanliness and sanitation; Ensures par levels of cleaning supplies, chemicals and equipment are properly maintained daily; Accurately completes monthly linen and weekly guest supply inventory; Develops and maintains a cooperative working relationship with other hotel departments; Ensures effective and consistent use of the hotel lost and found program; Assists with administrative duties as needed; Direct supervision of Housekeeping Staff including Housekeeping Attendants, Room Attendants, Public Space Attendants and Carpet/Upholstery Workers

Requirements

2 or more years experience as a Housekeeping Supervisor or Manager in a 2-5 star hotel or resort property; Professional knowledge of sanitation, cleaning equipment, and cleaning productions and their safe and proper use; Must possess a valid Commonwealth of Virginia driver’s license and have an acceptable driving record based on The Colonial Williamsburg Foundation’s criteria; Must be able to provide a 5-year Motor Vehicle Record prior to employment; Must be at least 21 years of age; May not have more than 1 moving violation or at fault accident within 12 months; May not have more than 2 moving violations or at fault accidents within 36 months; May not have any serious motor vehicle violations including but not limited to excessive speeding, reckless driving, DUI/DWI, suspended or revoked license, etc.; Strong written and verbal communication skills; Physical requirements include but are not limited to: transporting up to 40 pounds, doing a great amount of walking, reaching and bending

Nice to have

Associates Degree in Hotel Management or a closely related field