HR Services Specialist

About the role

We are seeking an enthusiastic and customer-focused HR Services Specialist to join our team. In this pivotal role, you will be responsible for providing exceptional support to our employees, both on-site at our facility and virtually across EMEA. As a key member of our Global Workforce Operations team, you will play a crucial role in creating positive experiences for our workforce and fostering a supportive work environment.

Key Responsibilities

Work Arrangement: Hybrid

Responsibilities

Serve as the first point of contact for employee enquiries across multiple European countries, providing timely and accurate responses through various channels and our cloud-based case management system.; Validate and process changes in personal data, job information, and compensation in the HRM system while maintaining high-quality standards.; Facilitate the onboarding process for new hires across various European locations, preparing employment letters and contracts with meticulous attention to detail.; Assess, analyse, and resolve employee requests and concerns, collaborating with HR regional team members to ensure a seamless and positive employee experience.; Identify continuous improvement opportunities in European HR processes and educate employees on available self-service tools and systems.

Requirements

1-3 years of professional experience in human resources, with a Bachelor's degree in Human Resources, Business Administration, or a related field preferred.; Practical knowledge of HR administration, recruitment, GDPR, and data protection principles.; Proficiency in Microsoft Office Suite, HRIS platforms, and transaction management with a high level of accuracy.; Fluent written and spoken English (mandatory) & Turkish language skills, with excellent written and verbal communication skills.; Flexibility, strong organizational skills, continuous improvement mindset, and the ability to handle confidential information with discretion while working collaboratively.

Benefits

Financial & Health Benefits : We offer Health insurance and various allowances, including Social, Food, Bairam, Meal, Shuttle, and Heating allowances.; Time Off : Enjoy a minimum of 16 days of Annual Leave (increasing with seniority) and we also provide specific paid leave for life events.; Continuous Development : We invest in your growth with individually set-up development plans, access to language courses, and various internal trainings.; Flexible Work & Well-being : Hybrid work options (for most roles).; Community Engagement : Opportunities to participate in volunteer activities to support Non-Profit Organizations.