HRIS Analyst, UKG

We're looking for a skilled UKG Pro Analyst to join our People Systems team — someone who knows the platform inside and out and genuinely enjoys helping people get the most out of it. You'll be the go-to resource for day-to-day system support, report building, and configuration, keeping our HR operations running smoothly and our internal customers well taken care of.

Responsibilities

Serve as the primary UKG Pro subject matter expert for the People Ops team — fielding requests, troubleshooting issues, and delivering timely, high-quality support; Manage and triage incoming People Systems requests through Jira, ensuring tickets are prioritized, tracked, and resolved with clear communication back to stakeholders; Build, maintain, and enhance reports and dashboards in UKG Pro to support HR, Finance, and business leaders; Configure and maintain UKG Pro modules including core HR, timekeeping, accruals, and scheduling; Document system processes, configuration changes, and reporting standards to support a scalable, well-governed environment; Partner with the broader People Ops team to identify recurring issues and address root causes — not just symptoms

Requirements

3-5 years of hands-on UKG Pro experience, with strong proficiency in report building (Cognos or UKG Reporting) and system configuration; Experience managing incoming requests through a ticketing system (Jira or similar preferred); A customer-first mindset — you're responsive, clear, and patient with stakeholders at all levels; Strong attention to detail and a track record of maintaining data integrity (experience with SOX audit controls preferred); Ability to manage competing priorities without dropping the ball on the day-to-day; Clear, confident communicator — in writing and in person; High proficiency in both written and spoken English is required for this role

Nice to have

Jira or similar preferred; experience with SOX audit controls preferred

Benefits

healthcare; dental; mental health support; parental planning resources; retirement savings options; generous paid time off