HRIS Technical Lead

The HRIS Technical Lead serves as a principal technical authority and subject matter expert for UKG Pro, UKG Ready, and the broader HR tech stack. The role evaluates future platform needs and potential HRIS integrations, balancing day-to-day configuration and optimization with system architecture, complex workflow design, and seamless data integrations. The role works across People, IT, Payroll, Finance, and Compliance teams and reports to the Head of Employee Experience. ID.me is a digital identity wallet company; the role is full-time, on-site five days per week at the Mountain View, CA office unless otherwise stated.

Responsibilities

Serve as key subject matter expert and super admin for UKG Pro and UKG Ready Timekeeping, managing system architecture, complex workflow design, and module optimization; Serve as technical owner for CultureAmp, Greenhouse, Absorb, Enboarder, HR Acuity, and other HR systems; Champion an AI-forward approach to HR technology, evaluating and implementing automated workflows, AI-driven analytics, and self-service capabilities; Maintain timekeeping rules, pay codes, accruals, schedules, and time off policies aligned with wage and hour requirements and company policy; Manage user permissions, security roles, access, and system settings, and provide technical support and troubleshooting to HRIS users; Plan, test, and deploy changes, upgrades, new modules, and custom integrations, assessing upstream and downstream impacts on Payroll, Finance, IT, and Operations; Act as a change agent, communicating impacts, preparing documentation and training, and helping partners adopt new ways of working; Advise HR on system capabilities and limitations, offer workable alternatives, and push back on requests that create data, compliance, or support risk; Manage third party support cases, including follow ups and escalations, with UKG and other vendors; Lead data architecture and governance initiatives to define, standardize, cleanse, and map HR data; Build custom queries, filters, reports, and dashboards tracking workforce trends such as headcount, turnover, and retention; Work with GRC and Compliance to resolve findings, support SOX, EEO, and audit reporting, and keep the system compliant with data security and privacy requirements; Stay current on emerging HR technology, AI capabilities, vendor roadmaps, and market trends

Requirements

Bachelor's degree in Information Systems, Business, Human Resources, or related field; Minimum of 10 years of related HRIS experience; Advanced working knowledge of UKG Pro and other HRIS systems, including configuration, business processes, security roles, and super admin tasks; Advanced working knowledge of UKG Ready Timekeeping, including pay rules, accruals, schedules, and super admin tasks; Lead in a system implementation or major rollout, including requirements, configuration, and testing; Strong understanding of HR processes across the employee lifecycle and how they translate into systems, business processes and security models; Working knowledge of wage and hour rules that affect timekeeping, such as FLSA and California overtime; Strong analytical, problem solving, and technical mindset with proven experience building and managing complex system integrations between HRIS, payroll, benefits, and other HR systems; Advanced experience in building reports within Business Intelligence, and equally strong experience in Excel or Google Sheets; Excellent communication skills, including the ability to explain technical concepts to non-technical stakeholders and lead cross-functionally; Proactive, self directed work style, with the persistence to escalate and follow up with vendor support until an issue is resolved; Confidence to push back respectfully when a request conflicts with system design, data integrity, or compliance

Nice to have

Formal UKG administrator training or certification for UKG Pro or UKG Ready; Experience with additional UKG modules, such as onboarding or Manager Self Service business processes; Experience authoring reports in UKG BI (Cognos), Google Sheets, and Excel; Experience with other HRIS systems; Experience supporting recruiting, onboarding, performance, or learning platforms, such as Greenhouse, Enboarder, CultureAmp, or Absorb; Formal change management or project management training; Experience working in a SOX controlled environment

Benefits

Comprehensive medical, dental, vision; health savings account; flexible spending accounts (medical, limited purpose, dependent care, commuter benefit); basic and voluntary life and AD&D insurance; 401(k) with company match; parental leave; unlimited paid time off subject to PTO policy, including 8 company wide holidays; short and long-term disability insurance; accident and critical illness insurance; referral bonus policy; employee assistance program; pet insurance; travel assistant program; wellbeing and childcare discounts; benefit advocates; learning and development benefit