Income Auditor

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Executes all accounting activity related to tracking and expediting accounts receivable

Manages the different payments types

- Copies, checks and distributes all city ledger accounts to appropriate debtors
- Liaises with Financial Controller regarding the status of new and existing debtor accounts
- Receipts and allocates payments from various sources i.e. cheque, credit card and direct transfer

Maintains all necessary files and registers for accounts receivable

- Maintains all necessary files and registers for accounts receivable
- Keeps relevant files in an ordered and retrievable system
- Performs any other duties or task as directed

Creates 100% guest satisfaction by providing the Yes I Can! experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations.

- Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis
- Seeks opportunities to improve the customer experience by seeking customer feedback and reviewing management reports and developing strategies to improve department and hotel services

Adheres to hotel policies and procedures

- Attends work on time and as scheduled.
- Follows hotel grooming, hygiene and dress standards.

- Maintains safety hazards by following all safety rules and procedures
- Keeps immediate Supervisor promptly and fully informed of all problems or unusual matters of significance
- Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objective of this position
- Maintains a favourable working relationship with all other hotel employees to foster and promote a co-operative and harmonious working environment
- At all times projects a favourable image of Hotel to the public

Responsibilities

Performs accurate and timely mailing of invoices to customers with recent activity, attaching pertinent back-up; Posts payments received and reconciles theses payments to open invoices; Follows up on all accounts in arrears; Researches declined bank cards and other credit card charge backs for justification and validity; Balances accounts receivable system to the general ledger on a routine basis; Balances and adjusts all house accounts weekly; Ensures transfers from guest ledger to city ledger are accurate and done in a timely fashion; Assists in the preparation of month end reconciliation and in the final monthly closing of the accounts receivable system

Requirements

Bachelor’s degree in Accounting or related field preferred, certificate in Accounting is required; Three years accounting experience, preferable in a hospitality environment; Advanced experience with Microsoft Office Suite; Experience with accounting software; Able to collaborate effectively with other hotel employees and managers to ensure teamwork