Inside Sales Manager

Janitza North America is the US based arm of Janitza electronics GmbH, a leading German manufacturer of electrical power monitoring hardware and software. Reporting to the VP of Sales and Marketing, the Inside Sales Manager (ISM) is responsible for leading, coaching, and actively contributing to the Inside Sales team to deliver consistent, predictable revenue results. This is a working manager role, balancing individual selling responsibilities with the team leadership, maintaining accountability for both personal performance and overall team outcomes.

Responsibilities

Hire, onboard, train, and ramp inside sales representatives while modeling effective selling behaviors through direct participation; Provide ongoing coaching through call reviews, deal reviews, and pipeline inspections; Set team goals and activity quotas in alignment with sales leadership while also managing and delivering against an individual book of business; Monitor KPIs, pipeline health, conversion metrics, and forecasting accuracy; Ensure consistent execution of the sales process across the team; Drive predictable pipeline creation and monthly closed deal performance at both a team and individual level; Maintain strong CRM discipline and data integrity; Enforce standardized sales processes, outreach cadences, and qualification criteria; Partner closely with Marketing on lead flow, campaigns, and messaging; Collaborate with Sales Engineering and Operations to support technical sales cycles; Act as a bridge between Inside Sales and Outside Sales to ensure smooth handoffs; Continuously refine processes to improve efficiency, visibility, and results

Requirements

Proven experience leading and coaching inside sales teams while maintaining direct selling responsibility and accountability for both individual and team performance; Strong command of pipeline management, forecasting, KPIs, and CRM discipline to drive predictable results; Demonstrated ability to hire, onboard, develop, and manage performance across a sales team, while reinforcing expectations through hands-on involvement; Background in technical sales (electrical, industrial, data center, or similar environments) with credibility coaching reps selling complex solutions; Track record of enforcing structured sales processes while enabling consistent, repeatable execution; Effective cross-functional leader who partners closely with Marketing, Sales Engineering, Operations, and Outside Sales, informed by frontline selling experience; Relative experience in sales of technical electronic equipment related to low voltage power distribution, metering concepts, networking, PLC/HMI integration and industrial communication protocols

Benefits

Medical, Dental, and Vision Insurance; HSA w/ Employer Contribution; 401(k); STD and LTD; Life Insurance