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Instructional Designer

dunnhumby Gurgaon, India
On-site work

Publication date: 01/11/2026

We are looking for an Instructional Designer to support the design, development, and delivery of learning solutions that help our colleagues and our clients build capability. The role will support the wider L&D team across learning design, content development, learning technology, and learning operations, working closely with subject-matter experts and stakeholders.

Responsibilities

Apply learning models, frameworks, and technologies to design effective, high-quality learning experiences; Create learning solutions for web-based learning, instructor-led and virtual workshops; Support the development of AI-enabled learning experiences, including chatbots; Support learning operations and coordination activities; Build trusted relationships with stakeholders

Requirements

Bachelor's degree or equivalent experience; Experience using learning and creative tools (Articulate 360, Adobe Creative Suite, Camtasia, MS Office, Figma) and applying learning frameworks such as ADDIE and Kirkpatrick; Experience with LMS, LXP, and web-based learning platforms, with a basic understanding of APIs, system integrations; Experience analysing learning feedback, data and reports to measure impact and drive continuous improvement; Strong organisational skills with the ability to manage multiple tasks and priorities

Nice to have

Exposure to chatbot development using Node.js and Oracle Digital Assistant (ODA); Exposure to HTML-based course development

Benefits

Group Medical Insurance of INR 500,000 for employees and dependents; Dental and vision cover up to INR 5,000; Group Term Life Insurance and Group Personal Accident cover with benefit levels linked to employee grade, including disability benefits; Provident Fund; Gratuity; National Pension Scheme access; Indian Health Organisation membership; Confidential employee assistance support; Office commute support; Internet allowance of INR 2,000 per month for blended working; Work-from-home kit support; Subsidised food; Wellbeing resources; Long service awards; Talent Scout referral programme; Family milestone support; 25 days holiday plus 10 public holidays; Paid maternity, paternity and adoption leave; A day off for your birthday
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