Internal Communications Specialist (18 month FTC)

The Internal Communications team exists to drive alignment to the company vision and strategy, build trust and connection so employees feel engaged and heard, and scale and iterate on the culture as Mollie and GoCardless integrate. GoCardless, a Mollie company, is a global leader in bank payments.

Responsibilities

Help lead the day-to-day planning and output of the Internal Comms team, ensuring projects are executed and the regular 'drumbeat' of communications continues; Develop communication plans to support the GoCardless and Mollie integration; Be the primary owner of Town Hall sessions, including agenda, briefing leaders and speakers, producing content, delivering sessions and creating follow-up materials; Devise and execute communication plans with clear, measurable outcomes (e.g., engagement survey, business transformation, product launches); Build connections to become a trusted adviser to stakeholders across the business; Co-manage communications channels including the intranet, Slack and email tool; Host and measure regular listening sessions with employees from all locations, including colleagues joining through Mollie

Requirements

Demonstrable prior experience in internal communications at a fast-paced organisation; Experience in a busy internal communications team or function; Ability to originate and execute strategic internal communications plans, deliver them tactically, and measure results; Experience taking the lead on internal communications aligned to business transformation projects, with involvement end to end; Confidently build relationships with stakeholders at all levels and other employees; Exceptional writing ability, unfazed by jargon and able to turn complexity into compelling, easy-to-understand content in an authoritative and friendly tone of voice; An omnichannel mindset across channels such as email, Slack, Zoom, face to face and intranet; Hands-on approach, often prioritising multiple tasks at once

Nice to have

Experience of M&A or integration communications; Ideally, experience handling logistics and communications for large company events, before, during and after

Benefits

Wellbeing support and medical cover; Meal voucher or paid lunch when working from the office; Work away scheme allowing work from another country of residence for up to 20 working days in any 12-month period; Adaptive Working; Parental leave; Annual learning budget; Generous holiday allowance, volunteer days for ERG events, and one day off to move house