International Student Administrator

Yoobee Colleges prides itself on supporting a diverse and inclusive culture - open to inputs from creative people of all genders, ethnicity, identity, thought and experiences. We are fast movers, action orientated, keen innovators, and quick thinkers who enjoy a workplace that is inspiring and fun.
Making a difference to someone’s life by sharing your industry knowledge, experience and stories is incredibly exciting and rewarding. We work passionately to prepare our students’ to be ‘work ready, world ready’ for an industry we love . . . and you can be a part of this.
At Yoobee Colleges, we believe learning should be defined by the exceptional. New Zealand’s largest specialist creative and technology college; we’ve been fueling the creative and tech industries for over 30 years with talented Animators, Filmmakers, Designers, Techies, and Game Developers. We offer online delivery, alongside our campuses based in Auckland, Wellington, and Christchurch.
To find out more about us, please visit https://www.yoobee.ac.nz

Responsibilities

International Student Administrator; Location: Auckland; Full-time | Permanent | Yoobee Auckland CBD; About the role:; We’re looking for an International Student Administrator to join our Yoobee International team and provide essential administrative support across our international student operations.; Some of your key responsibilities will include:; Maintaining accurate international student records across our student management and CRM systems; Processing enrolment updates, programme changes, withdrawals, deferrals and other student amendments; Preparing student documentation, letters, transcripts, receipts and other records; Supporting refund processing, Public Trust administration, invoicing and other fee-related processes; Keeping visa, insurance, attendance and other compliance information accurate and up to date; Responding to student enquiries and helping connect students with the right information or support; Supporting international student orientation, events and engagement activities; Assisting with reporting, audits and other compliance administration; Working closely with campus teams and the wider international team to ensure a smooth student experience

Requirements

About you:; You’ll be someone who enjoys getting stuck in, has a strong eye for accuracy and is comfortable working across a range of administrative tasks and systems. You’ll be joining a collaborative team, so we’re looking for someone with a positive attitude who is happy to pitch in where needed.; You’ll ideally bring:; Previous experience in administration, customer service, student services or a similar role; Strong customer service skills and confidence dealing with people face-to-face, over the phone and via email; Strong attention to detail and a high level of accuracy; Strong organisation skills and the ability to manage competing priorities; Confidence using databases, CRM systems and Microsoft Office; Clear and professional written and verbal communication skills; A team-focused, proactive approach and willingness to learn