Internship - Customer Service / Client Relations (all backgrounds, Shah Alam / Senai)

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 96,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Responsibilities

Handle daily client interactions, including sample receiving, registration, sorting and after-sales support.; Attend to walk-in clients and incoming calls, addressing enquiries related to laboratory testing services.; Liaise with clients on sample submissions and follow up on any related issues.; Coordinate with the Lab, Admin, Sales and Billing Departments to facilitate the laboratory testing process and ensure smooth service delivery.

Requirements

Diploma or Bachelor's Degree in any discipline from a recognised university or college, preferably in Business Management, Psychology, Sales or a related field.; Strong communication and interpersonal skills, with a customer-oriented mindset.; Good personality, proactive, independent and able to work well in a team.; Able to handle client enquiries, coordinate with internal departments and manage multiple tasks effectively.; Students from all academic backgrounds are welcome to apply!; Locations: Shah Alam, Selangor / Senai, Johor