IT Engineer - San Francisco

We are looking for an IT Engineer based in San Francisco, CA to lead our internal technical operations and ensure our team functions without friction. You will manage identity, devices and access across the company, and automate as much of the repetitive work as you can.

Responsibilities

Own the identity provider (Okta / Entra ID), including SSO (SAML/OIDC) and SCIM integrations for new and existing SaaS apps; Ensure every new hire in the region has their equipment configured and access ready from the very first minute of Day 1; Administer Google Workspace / M365, including users, groups, licenses, shared drives, admin roles and email security; Manage the device fleet through Jamf/Iru/Intune, covering enrollment, configuration profiles, app deployment, patching, encryption and compliance; Work the IT ticket queue against SLAs and handle access requests with approvals and least privilege; Automate repetitive IT work with scripts and workflow tools, troubleshoot API, webhook and DNS issues, and write clear runbooks and communications for changes and outages

Requirements

3+ years in IT administration or IT engineering, ideally in a fast-growing tech company; Hands-on experience with at least one IDP (Okta, Google Auth), one MDM, and one ticketing tool; Working knowledge of at least one MDM (Jamf, Iru or Intune), including Apple ADE / Windows Autopilot; Solid grasp of REST APIs, webhooks and DNS records (A, CNAME, MX, TXT), and able to read and safely modify scripts in Python, Bash or PowerShell; Experience with ticket queues and SLAs, strong communication with non-technical users, and clear written documentation

Benefits

Comprehensive benefits including healthcare, dental, vision coverage; Competitive salary plus equity in a high-growth startup; Backed by top investors including a16z, Y Combinator, Base10, Prysm Capital and Eurazeo; Ownership and autonomy of projects