IT Manager

We are seeking an experienced and bilingual IT Manager to lead our IT network infrastructure initiatives in Manteno, IL. This individual will play a critical role in designing, implementing, and maintaining a secure and efficient IT network, ensuring seamless operations across our facilities. Fluency in both English and at least business level Chinese is required to support communication with global teams and vendors.

Responsibilities

Designing, implementing, and maintaining a secure and efficient IT network; Network Infrastructure Management: Design, deploy, and manage Cisco LAN/WAN, Wi-Fi, and VPN infrastructure, ensuring network performance and security; Team Leadership: Lead a team of IT professionals, providing guidance and ensuring alignment for Helpdesk, MES, and Infrastructure; Cybersecurity: Implement and monitor security protocols to protect sensitive data and prevent breaches, following group standards and providing feedback to HQ; Global Collaboration: Serve as liaison between U.S. and Chinese IT teams to ensure alignment on global IT strategies and standards; System Upgrades: Oversee upgrades to hardware, software, and networking equipment; support company-specific software solutions; Vendor Management: Manage relationships with IT vendors, ensuring optimal service levels and cost efficiency; Compliance: Ensure compliance (ISO27001, TISAX) with local and international regulations, including data protection and privacy laws (GRC); Helpdesk Support: Provide escalation support for complex IT issues and ensure timely resolution; Working closely with other department managers to assess growth needs and maintenance of the company’s network

Requirements

Bachelor’s degree in Information Technology, Computer Science, or a related field; 7+ years of IT experience, with a focus on network management; 3+ years in a leadership or managerial role; Proficiency in managing Cisco, Juniper, or similar networking hardware; Knowledge of Linux/Windows server and VMware; Strong knowledge of network security protocols, firewalls, and intrusion detection systems; Familiarity with cloud-based solutions and hybrid IT environments; Fluency in Chinese (Mandarin) and English (written and spoken); Strong leadership and project management skills; Excellent communication and interpersonal abilities; Problem-solving and analytical thinking

Nice to have

Master’s degree

Benefits

Eligibility for bonus and benefits