IT Project Manager (Expert)

We are a global empathy-led technology services company where software and people transformations go hand-in-hand. Product innovation and mature software engineering are part of our core DNA. Our mission is to help our customers accelerate their digital journeys through a global, diverse, and empathetic talent pool following outcome-driven agile execution. Respect, Fairness, Growth, Agility, and Inclusiveness are the core values that we aspire to live by each day. We continue to invest in our digital strategy, design, cloud engineering, data, and enterprise AI capabilities required to bring a truly integrated approach to solving our clients' most ambitious digital journey challenges. Role Overview: IT PM - Expert

Responsibilities

Coordinate project activities, resources, equipment, and information for pods; Ensure project deadlines are met and within budget; Communicate with stakeholders to identify and define project requirements, scope, and objectives; Develop and maintain project plans, schedules, and budgets; Manage project risks and issues, and develop contingency plans as needed; Facilitate meetings, including preparation and distribution of agenda and minutes; Prepare and deliver progress reports, proposals, requirements documentation and presentations; Provide direction and support to project team members; Manage timelines and status updates efficiently and effectively; Track dependencies across internal and external teams to ensure release readiness; Serve as servant leader and coach for one or more cross-functional Agile teams; Facilitate core Scrum events: sprint planning, daily stand-ups, sprint review, and retrospective; Remove impediments and escalate when necessary to keep delivery on track; Coach teams on Agile practices and help the Product Owner and stakeholders optimize backlog value; Promote continuous improvement through metrics, retrospectives, and experimentation; Foster a collaborative, transparent, and high-trust team culture; Support cross-team coordination and help manage dependencies; Help teams adopt engineering and delivery best practices (e.g., incremental delivery, automation, quality checks)

Requirements

6+ years of relevant experience as IT PM; Proven experience as a Scrum Master or Agile Coach in a Scrum environment (typically 5+ years); Strong facilitation skills: able to run effective ceremonies, workshops, and decision-making sessions; Excellent servant-leadership and coaching abilities — helps teams grow rather than directs them; Deep understanding of Agile principles and Scrum framework and how to apply them pragmatically; Experience removing impediments and managing stakeholder expectations to enable team focus; Strong interpersonal skills: conflict resolution, negotiation, and influencing without authority; Strong knowledge of SDLC methodologies and Scrum; Excellent communication and interpersonal skills

Nice to have

Experience with Databricks project