IT Support Lead - IL

About Ibex:
Ibex develops state-of-the-art AI solutions for cancer diagnostics. Our cutting-edge technology
transforms cancer care by providing every patient with an accurate, timely and personalized
diagnosis.
Ibex is a well-funded start-up headquartered in the USA and Israel, with a global presence and
live deployments at labs and hospitals worldwide.
Our world-class team of researchers, engineers, business professionals and medical experts is
growing.
Ibex Medical Analytics is looking for an IT support Lead to help build a robust service that
enables trusted cancer diagnostics for all.

- Responsibilities:

- Maintain and improve the technology used by the company

- Manage endpoints, servers, and services

- Participate in equipment purchase

- Collect evidence (logs and metrics) to comply to the standards Ibex adheres to

- Test and examine staff complaints and support teams to remediate

- Ensure that systems are safe and secure against cybersecurity threats

Requirements

Previous experience as an IT support engineer for at least 3 years - a must!; Previous experience as an Administrator of Office 365 & Azure AD and Google Workspace - a must!; Experience with supporting non technical personnel; Experience with Windows, Linux and MacOS administration; Experience with server virtualization (VMWare of Open Source); Experience with managing network devices (as Cisco and FortiGate); Experience with troubleshooting network issues; Experience with troubleshooting OS malfunctions; Fluent in English – verbally & written – a must!; On-site position