Junior Salesforce Administrator (temporary position)

Net2phone, a rapidly growing division of IDT, is looking for a Junior Salesforce Administrator to manage the Net2phone Salesforce instance. The perfect candidate will have deep knowledge of managing Salesforce.com instances, including creating process flows, automating tasks and emails, and creating custom reports and dashboards. We are looking for someone with a creative mind who holds themselves to the highest ethical standards, is driven, and has a strong desire for personal growth and professional success. You will serve as a team contributor with the primary system administrator for the Salesforce.com environment with 300+ users. You will be responsible for executing the day-to-day configuration, support, maintenance, and improvement of our CRM platform. Although this position is temporary, depending on performance, it can become a permanent position after 4 to 6 months.

Responsibilities

Liaise with leadership from all departments as well as subject matter experts to analyze, create, and implement new processes or automate existing ones; Work with custom objects / Apex development; Ensure basic administrative functions like user account maintenance, reports and dashboards, workflows, and other routine tasks; Manage data feeds and other integrations; Serve as a team contributor with the primary system administrator for the Salesforce.com environment with 300+ users; Execute the day-to-day configuration, support, maintenance, and improvement of the CRM platform

Requirements

Deep knowledge of managing Salesforce.com instances, including creating process flows, automating tasks and emails, and creating custom reports and dashboards; Creative mind who holds themselves to the highest ethical standards, is driven, and has a strong desire for personal growth and professional success; Top-notch project management skills and a can-do attitude; Flexibility to meet continuously changing priorities and challenges; At least one year of experience as a Salesforce.com administrator or developer; Mastery of Salesforce.com best practices and functionalities; Background of driving projects to success

Nice to have

ADM 201 and Developer certifications preferred; Proficiency in Spanish preferred; Experience with APEX development is a Plus; Agile environment experience is preferred