Junior Salesforce / CRM Administrator - Semarang

We are looking for a motivated and detail-oriented Junior Salesforce / CRM Administrator to join our Technology team in Semarang. You’ll own day-to-day administration of our Salesforce environment — user setup, access, configuration, data quality and small enhancements — working closely with our Technology team and external technology partner in Australia and supporting our local Indonesian team on the ground. This is a deliberate junior role. We’re hiring for curiosity and craft over years on a CV.

Responsibilities

Salesforce administration: user setup, profiles, roles, permission sets and record type assignments; objects, fields, validation rules, flows, approval processes, saved reports and dashboards; Data hygiene: imports (CSV via Data Loader), exports, deduplication and clean-up across Salesforce and (with guidance) NetSuite; User support and training: triage and resolve support tickets, deliver short training sessions, and write simple how-to guides that drive adoption; Documentation: keep system docs, SOPs and admin guides current and useful; Testing: participate in UAT for Salesforce releases, sandbox refreshes, and small enhancements; Cross-system curiosity: learn how Salesforce talks to NetSuite, our website and middleware; Reporting and dashboards: build and maintain reports and dashboards that give the sales and ops teams clear visibility of pipeline and performance; Local IT support: help the Semarang team with day-to-day IT issues when needed

Requirements

Excellent English — written and verbal; 1+ year hands-on with Salesforce in an admin, support, business analyst or consulting capacity (internships, capstone projects and serious self-study portfolios count); Salesforce Administrator certification (ADM 201) or actively working towards it; Core CRM concepts — lead-to-opportunity, sales stages, forecasting, account and contact management; Curiosity about multi-system environments — CRM, ERP, website, middleware; Structured, detail-minded approach to data and configuration, with strong problem-solving and clear communication; Eager to grow — wants to be a senior Salesforce admin or consultant in 2–3 years; Full permanent working rights

Nice to have

Familiarity with Agile or Kanban ways of working is a plus

Benefits

The opportunities you need to grow, develop and craft a career you’re proud of within the global Eco Outdoor business; Company-sponsored events and activities to connect with your colleagues; The opportunity to give back via our internal Social Housing and Sustainability initiatives; Competitive salary; Comprehensive benefits package; Opportunities for career growth and development; We’ll fund your next cert once you’re in role