Key Account Manager Mid Market

As a Key Account Manager (KAM), you play a decisive role in the growth of 360Learning's business and you will join a team of 5 KAMs (Mid-market). You will be in charge of around 100 accounts (existing customers from 100 to 2,500 employees). At 360Learning, the KAM role is 80% sales oriented and your goal is to develop your portfolio and generate growth. Client Success Partners and internal experts are in charge of the client's project monitoring and execution. Collaborating with these teams will be instrumental to succeed in your upsell actions.

Responsibilities

Play a decisive role in the growth of 360Learning's business as part of a team of 5 KAMs (Mid-market); Be in charge of around 100 accounts (existing customers from 100 to 2,500 employees); Develop portfolio and generate growth; Collaborate with Client Success Partners and internal experts; Map accounts and define an account growth strategy; Prioritize portfolio and generate upselling; Conduct presentations and demonstrations of 360Learning; Write complex business proposals and conduct business negotiations; Prepare, anticipate and ensure renewal of clients' contracts; Manage the entire business relationship with clients; Exceed targets and be on track to reach yearly target

Requirements

3+ years of experience in an Account Manager or sales-related function (revenue generation with a portfolio of clients); Previous experiences working in the SaaS industry; Experience in a fast-growing environment such as start-up / scale-up, which requires agility and responsiveness; Active listening skills and a team player mindset; Excellent written and verbal communication skills; Fluent French and excellent English (B2+) proficiency; Enthusiasm for our culture

Benefits

Variable component; Equity; Work From Home stipend; RTT; Lunch vouchers; Medical insurance; Gym subscription; 1 month parental leave for the second parent; Flexible hours; Full remote work possible anywhere in France; 6 active ERGs