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Lead Laboratory Medical Assistant

Highmark Health Options Jefferson Hills, United States
Full-time On-site work

Publication date: 31/08/2026

As a member of the health care team, the Medical Assistant Lead provides clinical oversight and provides guidance at large multi-site practices. Oversees the remaining and onboarding process for newly hired medical assistants. Educates Medical Assistants on new work flows, policies and procedures, and coordinates the medical assistant schedules. Works closely with Practice Management to provide ongoing education to Medical Assistants as needed. Provides leadership and guidance to the Medical Assistants and continually asses their clinical skills as appropriate. Recommends additional clinical training or reeducation as appropriate and escalate as needed.

Responsibilities

Oversee the training and onboarding process for newly hired medical assistants, students, and interns; Provide continuous training to medical assistants on new work flows, clinical office policies and/or procedures; Provide clinical oversight and serve as a department resource for medical assistants; Act as an electronic health record (EHR) superuser; Prepare and room patients, obtain vital signs, and document patient information; Assist in coordination of patient care under supervision; Provide follow-up with patients at designated intervals via telephone, electronic, or written methods; Oversee and ensure adequate inventory of medical supplies; Perform other duties as assigned or required

Requirements

High School / GED or Completion of a Medical Assistant Program; Certified Medical Assistant; 3 years of experience as a Medical Assistant; Electronic Health Record experience; CPR – American Heart Association; Act 34 Criminal Background Clearance Certificate; Act 33 Child Abuse Clearance Certificate; Act 73 FBI Fingerprinting Criminal Background Clearance Certificate

Benefits

$1,000 Sign-on Bonus
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