Lead Medical Assistant

The Lead Medical Assistant is required to perform all duties of the Medical Assistant and functions as the resource person. Also, the lead MA acts as a liaison between management and staff.

Responsibilities

Demonstrates competency and professional responsibility in the medical assistant role; Complies with personnel policies; Assist with weekly MA schedules, reorganize as needed on a daily basis for call outs; Assists in yearly evaluations (gives feedback, helps with chart reviews); Precepts new employees; Review and explain new workflows to all MA staff (continue to monitor staff on newly implemented workflows/policies); Bring issues, questions, or concerns to nursing supervisor; Attends 75% of scheduled staff meetings, including super user, DM/HTN and others as needed; Attends workflow meetings as needed; Performs 3-5 quarterly chart reviews on each MA; Manages daily MA scheduled related to sick calls or rearrangements as necessary; Holds monthly MA meeting to inform of policy/workflow changes and updates; Facilitates new hire training for Glooko, CGMs, autoclave and sonic, floor duties and how to perform them

Requirements

High School Diploma or equivalent; Minimum 1-2 years as a Medical Assistant; BLS - Basic Life Support; Knowledge of examination, diagnostic and treatment room procedures; Knowledge of common safety hazards and precaution to establish safe work environment; Skilled in assisting with a variety of treatments and medications as directed; Skilled in taking vital signs; Extensive knowledge of medical terminology, anatomy, physiology and English grammar; Excellent keyboard and computer skills, including electronic medical records, patient registration/billing system; Excellent organizational skills; Skilled in establishing and maintaining effective working relationships with patients, medical and other staff; Ability to maintain quality control standards; Ability to react calmly and effectively in emergency situations; Ability to read, understand and respond to detailed oral and written instructions; Ability to communicate clearly; Able to both lead and take direction

Nice to have

Completion of certified medical assistant program; Medical Assistant Certification