Lead Sales Engineer, Strategic Accounts - West

Amplitude is the leading AI analytics platform, helping over 5,200 customers build better products and digital experiences. As a Lead Sales Engineer, Strategic Accounts, you will help lead prospects and customers to understand the power of the Amplitude platform to transform their digital product experiences, experiment on their digital properties and retarget their customers. You will meet with Product and Marketing leaders, Analytics owners, and Engineering teams, help drive business and technical discovery sessions, lead winning proofs of concept, and creatively position Amplitude's value in the context of their business.

Responsibilities

Develop deep and lasting relationships with technical stakeholders at some of Amplitude's largest customers and prospects; Function as subject matter expert on Amplitude's suite of products including product analytics, experimentation and audiences; Couple product expertise and competitive knowledge with strong sales acumen to identify pain and decision criteria and define the appropriate solution tied to desired business outcomes; Own the development of custom presentations, demonstrations, and prototypes of Amplitude's solution, leveraging AI tools while independently validating technical accuracy to secure the technical win; Work closely with account executives, product managers, product development, and customer success to ensure a seamless buying experience; Support trial periods with potential customers to ensure they are effectively learning and engaging with the platform; Become an in-house expert in Amplitude's product, stay up-to-date on releases and new features, and assist in training new SE team hires and other Sales team members; Document and communicate product feedback and new requirements from the field to the product management team; Travel to customer on-sites as needed to deliver demos and presentations

Requirements

7+ years of software pre-sales / sales engineering experience; Track record of developing and maintaining relationships with technical stakeholders internally and externally; Strong technical acumen; Practical AI fluency with hands-on experience using AI tools in sales engineering workflows; Ability to critically validate AI outputs and protect sensitive customer information; Ability to explain AI capabilities, limitations, and enterprise considerations to technical stakeholders and executives; Background in cloud infrastructure, product analytics, marketing analytics, data analysis, experimentation, and/or hands-on experience with SQL and BI Tools; Excellent written and verbal communication skills; Comfortable with public speaking; Willingness to invest in personal development; Eagerness to raise the bar for Solutions / Sales Engineering; History of developing and deepening customer relationships; Embraces the Amplitude values of humility, ownership, and a growth mindset

Benefits

Medical, Dental and Vision insurance with 100% employer-paid premiums for employee coverage on select plans; 401(k) retirement plan with employer match of up to 1% of eligible pay each pay period up to $2,000 annually; Flexible time off and paid holidays; Generous stipends for wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), and new hire home office equipment; Parental benefits including 12 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, and Back-up Child Care support; Mental health and wellness benefits including no-cost access to Modern Health coaching and therapy sessions; Employee Stock Purchase Program (ESPP); Mentorship programs, management training, and wellness initiatives; Charitable giving grant and paid volunteer time off