Lead Trainer, Learning and Development

At Altisource (NASDAQ: ASPS) we build world-class technologies and services for the mortgage and real estate industry, and are well poised to help revolutionize how homes are bought, sold and managed. In the US, we partner with 7 out of the top 10 mortgage servicers, operate one of the top three real estate auction websites, and manage a cooperative which represents 15%+ market share of the $1.8tn US Originations market.

Job Overview

This position requires you to be responsible for facilitating classroom/virtual training programs, developing content, focusing on skills development for the front level associates of the organization. Leading and managing intervention-based learning.

Responsibilities

Work on soft skill training program for various Business Units in the organization, in consultation with the department heads, including the assessment / evaluation methods; Partner with Business units to outline deliverables, expectations, and risks, to include specific training needs for them; Assesses training and development needs through training need identification through various resources available; Utilize a variety of the training methodologies, techniques, concepts, learning tools, and practices to ensure maximum training effectiveness; Define ROI on every training program delivered; Design training courses and content necessary to meet training needs; Monitor and measure effectiveness of all training programs; Act as a liaison with L&D and the business units to ensure consistency with practices; Contributes to process improvements and innovation in the L&D function; Be a team player and act in accordance with the organization’s code of conduct always

Requirements

Excellent communication, presentation, and public speaking skills; Critical thinking and persuasive skills; Exceptional skills in connecting and influencing people; Data oriented / Excel knowhow; Proactive and great sense of ownership; Active collaboration; Should have the ability to work under stringent timelines and pressure; Ability to prioritize relevant tasks / activities; Flexibility to work in various shifts; Minimum 2 years of strong knowledge and experience with the soft skills training Function; Should be a Graduate in any discipline