Learning & Development Manager

Join Qonto as a Learning & Development Manager to maintain and elevate our learning programmes during a key period for the People team, ensuring Qontoers continue to access high-quality self-service content, group coaching, and tailored learning support.

Responsibilities

Build learning content in Sana that reflects Qonto's culture, addresses real pain points observed on the ground, and anticipates future capability needs; Facilitate workshops and learning sessions, including Manager Academy modules, adapting formats to what Qontoers actually need; Coach Qontoers using Lean principles as a framework, embodying and transmitting ways of working that define us: continuous improvement, problem-solving at the source, and learning from the field; Stay close to teams and the business, connecting what you build and deliver to what you observe, what's coming, and what will help Qonto grow

Requirements

Solid experience in Learning & Development, with strong foundations in programme design and pedagogy; Comfortable creating learning content that scales, including self-serve and tool-based learning; Strong facilitation and coaching skills, especially with managers; Excellent stakeholder management and ability to deliver autonomously with a high bar; English and French fluency is required

Nice to have

Familiar with Lean Methodology

Benefits

A role with fast ramp-up; A mix of formats: self-serve content, manager coaching, workshops, and ad hoc training requests; A highly collaborative environment with managers and internal experts; Unlimited access to the best AI tools