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Learning & Development Officer (Sales Trainer)

Cermati.com Central Jakarta, Indonesia
Hybrid work

Publication date: 13/10/2026

Location: Central Jakarta

Job Description

- Conduct Training Needs Analysis (TNA) to support the needs of the Sales team in the field.
- Conduct training sessions for the Indodana Sales team, including onboarding, socialization, and refresher training.
- Evaluate training programs to ensure their effectiveness.
- Conduct regular visits to Promoters to ensure the implementation of policies and procedures in the field.
- Regularly review and update training materials.
- Prepare regular training reports and documentation of training activities.

Qualifications

- Minimum Bachelor’s degree (S1) in Communications, Psychology, or a related field.
- 1–2 years of experience as a Sales Trainer or in a related field.
- Experience working in the fintech industry is preferred.
- Proficient in using computers, including Microsoft Excel, Google Sheets, and Google Docs.
- Strong presentation and public speaking skills.
- Knowledge of sales.
- Willing to travel for business purposes.
- Placement in Jakarta (Plaza Bank Index / Wisma KEIAI).

Responsibilities

Conduct Training Needs Analysis (TNA) to support the needs of the Sales team in the field.; Conduct training sessions for the Indodana Sales team, including onboarding, socialization, and refresher training.; Evaluate training programs to ensure their effectiveness.; Conduct regular visits to Promoters to ensure the implementation of policies and procedures in the field.; Regularly review and update training materials.; Prepare regular training reports and documentation of training activities.

Requirements

Minimum Bachelor’s degree (S1) in Communications, Psychology, or a related field.; 1–2 years of experience as a Sales Trainer or in a related field.; Experience working in the fintech industry is preferred.; Proficient in using computers, including Microsoft Excel, Google Sheets, and Google Docs.; Strong presentation and public speaking skills.; Knowledge of sales.; Willing to travel for business purposes.; Placement in Jakarta (Plaza Bank Index / Wisma KEIAI).
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