Lobby/Public Space Attendant

The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. We are looking for individuals with great attention to detail to join our Housekeeping team as a Lobby Attendant. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the public spaces and assisting the room attendants. This role truly is the 'Heart of the House' and provides key services for our guests to truly relax and enjoy their stay.

Responsibilities

Engage with guests to ensure their stay is going well; Work as a team to accomplish the goal of resort/hotel cleanliness; Walk all assigned floors at beginning and end of shift to collect bags, trash, and soiled linen; Pick up clean linen and refill the par stock of linen on each floor pantry; Ensure cleanliness of all public areas to include bathrooms, lounge areas and hallways; Help the room attendants with heavy lifting when super cleaning / spring cleaning of rooms; Clean all public areas in the prescribed manner while following department standard operating procedures; Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner; Always respond in a friendly, helpful manner to guests and other team members

Requirements

Great attention to detail; Neat, pleasant personality; Time management skills; Ability to work on feet for an extended period; Ability to communicate effectively; Ability to move, traverse, position self to reach corners on floors and high places, observe conditions, detect odors, position and navigate carts weighing up to 100 lbs in tight spaces, operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters; Ability to lift, carry and position loads of at least 25 lbs

Nice to have

Housekeeping experience

Benefits

Comprehensive health insurance; retirement plans; paid time off; on-site wellness programs; local discounts; employee rates on hotel stays; ongoing training and development opportunities; excellent benefit plans; matching 401K plan; professional development; generous bonuses; travel perks; opportunity to grow across a portfolio of 100 hotels