Machinery Service Technician/Mechanic 1

With minimal supervision the Machinery Service Tech 1 (Rentals) will perform duties as assigned by management in the repair, maintenance and/or rebuilding of equipment in the service shop or field, in a safe, efficient and capable manner in the least amount of labor hours necessary, and without rework.

Responsibilities

Perform duties as assigned by management in the repair, maintenance and/or rebuilding of equipment in the service shop or field, in a safe, efficient and capable manner in the least amount of labor hours necessary, and without rework; Analyze and diagnose issues on all Caterpillar and allied equipment; Remove and install parts, disassemble, and assemble components, and test and adjust assemblies with minimal supervision; Perform Caterpillar updates as directed by Caterpillar, Inc.; Analyze all Caterpillar and allied product equipment systems and components for proper operation in arrangement application based on theory of design; Effectively communicate with peers and supervisors; Organize jobs in a logical and economical sequence; Utilize Cat Interact/ ServiceLink and other systems (computer programs) as required; Order parts through DBS (Dealer Business System); Enter labor time daily (DBS); Perform assigned work within the communicated time quoted/flat rated; Complete assigned jobs to meet flat rate times with minimal to no rework; Write service reports that accurately document diagnosis and repairs performed on a daily basis; Attend toolbox meetings as required; Adhere to all company policies; Follow contamination control and OSHA/MSHA rules and regulations; Perform other duties as directed by lead or Service Supervisor

Requirements

High school diploma or equivalent; Two to five (2-5) years of experience in the repair of Caterpillar products, or other heavy equipment; General knowledge of basic hand tools, air tools, precision measuring tools and instruments, laptops, diagnostic software and cranes/rigging equipment; Ability to provide accurate information to lead/supervisor for quoting; Ability to adapt to changes in the work environment; Ability to manage competing demands; Able to change approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events; Must be able to obtain a passing score for the crane qualification test performed by a qualified Hawthorne trainer for this position; Ability to work unsupervised efficiently and be part of a team environment; Must be able to pass the Lock Out / Tag Out & Forklift certification class provided by a qualified Hawthorne trainer for this position; Performs the position with pride in professionalism while following Hawthorne's code of conduct; Possesses basic computer knowledge and ability to use service software required in position; Must have valid California Driver's License with a clean record; Valid California Class "C" driver's license for shop requirements; Valid California Class "B" driver's license for field requirements if assigned vehicle is required; Furnish all hand tools required to repair, test and diagnose hydraulic, air, power train, electrical and electronic systems on Caterpillar equipment; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed

Nice to have

Successful completion of apprenticeship program; Graduation from an accredited technical school with emphasis on diesel technology

Benefits

Competitive Compensation; Possible tool stipend; Possible sponsored certifications; Possible sign-on bonus; Possible relocation benefits; A great work environment and culture; Career growth and advancement opportunities; Training; Medical, Dental and Vision plans; Medical Video Appointments available; Health Savings Account available; Paid Time Off (PTO) Pay; 401(k) Plan + Company Matching; Health and Dependent Care Flexible Spending Accounts; Life & Accident Insurance; Employee Assistance Programs; Legal Plan; Travel Assistance Plan; Wellness Programs; Referral Bonus Program; Longevity Bonus Program; Recognition Programs and much more; Hawthorne CAT discounts; Boot Reimbursement; Tuition Reimbursement; Company-Supplied Uniforms; Advanced Technical Training