Mail Processing Specialist (Independent Contractor)

We're looking to bring on an experienced independent contractor to provide mail processing services at our NYC facility. This is a 1099 contract engagement and is a great fit for someone who already operates in mailroom, fulfillment, or logistics services. You'll be the contractor responsible for keeping mail moving through our NYC processing center: receiving incoming mail, processing it through our software, and fulfilling customer requests like scanning, forwarding, shredding, and check deposits. Term: Initial [3–6 month] engagement, with the option to renew. Rate: $25/hour, contractor paid on biweekly basis and is responsible for their own taxes. Location: On-site at NYC processing facility located in Midtown. Schedule: The on-call contractor establishes their own schedule within operational facility hours, aligned with mutually agreed-upon coverage windows and performance targets. Standard facility operating hours are Monday through Friday from 7:00 AM to 10:00 PM, and Saturday through Sunday from 9:00 AM to 5:00 PM, with potential opportunities for overnight shifts.

Responsibilities

Receive, sort, and intake incoming mail and packages into Stable's software; Fulfill customer requests (scanning and uploading mail, forwarding via courier, returning mail, endorsing and depositing checks, and shredding); Apply barcodes and labels for tracking; Operate processing equipment (scanners, label printers, package scales, letter opener); Coordinate with couriers and shredding vendors as needed; Keep an eye on supply levels and flag when restocking is needed; Resolve customer support requests routed within agreed response times; Flag damaged mail, processing errors, or equipment issues; Maintain a high standard of quality throughout all processing steps; Perform quality checks before completing fulfillment tasks

Requirements

Prior experience in mail processing, mailroom operations, fulfillment, or warehouse/logistics work; Comfortable operating standard processing equipment and software systems; Strong attention to detail and consistent accuracy; Able to lift and carry mail and packages up to 30 lbs; Clear communicator; Set up to operate as an independent contractor (sole proprietor, LLC, or other business entity) and able to provide a W-9; Authorized to work in the United States; Able to meet and exceed internal processing SLAs; A flexible schedule