Maintenance Manager

The Budget Truck Maintenance Manager is responsible for the overall performance of the fleet services function with respect to the servicing, vehicle damage repair and in-fleeting/de-fleeting of rental vehicles to maximize fleet utilization and profitability for the Territory. May be required to drive a Budget Truck on public access roads.

Responsibilities

Develops, implements and communicates operating plans to maximize fleet utilization to business and company guidelines, directing and controlling the maintenance, repair and/or reconditioning of fleet vehicles, all activities relating to in-fleeting new and/or used vehicles into the rental fleet and de-fleeting vehicles to sale, auction and/or other alternative channels; Manages performance of team members/employees against business plan by setting, communicating, monitoring and updating goals as needed for key performance indicators on a regular and consistent basis for service, damage, in-fleet and deletion, including, but not limited to, technician productivity, percent out of service, overdue idle cars, vendor cycle time, days to deletion and venue quality average grade; Forecasts, budgets and manages key financial drivers including, but not limited to, S&W per day, warranty recovery, cost per estimate and cost per deletion; Coordinates vehicle damage appraisals/repairs and all activities related to repairs and maintenance including documentation and the ordering of parts, tools, and supplies; Oversees, manages and maintains vendor relationships and workload assignment, ensuring established service levels and standards are met and that all vendor management policies and procedures are followed; Partners with the respective Fleet owner, District/City Managers, Territory Performance Managers and/or External Partners to prioritize the workload according to business objectives; Manages all areas of the employee lifecycle including hiring, on-onboarding, training, recognition and performance management of both managers and employees to enable a high-performance culture supervises, develops, motivates, recognizes and evaluates the performance of manager and employee staff to enable a high performing culture; Manages all facets of employee relations, including, but not limited to, implementing HR policies and practices in a consistent and fair manner, in accordance with Company policies and partnering with Human Resources Business Partners where appropriate; Provides a safe work environment by ensuring all safety policies and practices are followed and maintained

Requirements

Organizational and prioritization skills; Financial acumen and forecasting skills; Talent management and delegation; Proven written and verbal communication skills; Excellent investigation and problem-solving skills; Negotiation and vendor management skills; High School diploma required; Minimum of 5 years management experience of employees in related field (rental car, automotive shop or service-oriented field); Ability to lift up to 50 pounds, continuously sit, stand, bend, reach, walk, kneel, get up and get down from a seated position, enter, exit, climb into, climb down from, and drive a variety of automobiles, cargo vans and box trucks in all weather conditions; Valid Driver License (Class A, B or C CDL); Must be able to obtain DOT medical clearance; Willingness to Work Outdoors in all weather conditions and near a mechanical shop with moderate noise; Must be 21 years of age and legally authorized to work in the United States; On-Site Requirement: This position requires regular, on-site presence and cannot be performed remotely

Nice to have

2-4 year college degree preferred (or equivalent in education, training or experience)

Benefits

Access to Medical, Dental, Vision, Life and Disability insurance; Eligible to elect other voluntary benefits including Group Legal, Identity Theft, Accident Insurance, FSA, additional life insurance coverages; 401(k) Retirement Plan with company matched contributions; Full training to learn the business and enhance professional skills; Employee discounts, including discounted prices on the purchase of Avis/Budget cars; Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more