Manager, Analytics, Fraud, UK

Exciting opportunity for an experienced leader to work in our Ongoing Monitoring team. As a member of the team, we're looking for someone who is passionate about customer experience and fighting financial crime and wants to help drive our business forward as we continue to grow and expand in new markets. Ongoing Monitoring sits in our first line of defence (1LOD) operations’ department, responsible for monitoring the activity of our SME customers (‘members’) for the purpose of preventing, detecting and reporting sanctions, money laundering, terrorism financing, tax evasion, bribery and corruption, money mules and fraud.

Responsibilities

Work in a collaborative and cross-functional way to identify, quantify and own complex data driven business decisions to reduce our exposure to fraud; As part of the Fraud Analytics programme, use data to balance fraud losses, user friction and regulatory obligations; Work collaboratively with a wide range of stakeholders across the entire business to prioritise and translate compliance and business requirements into innovative solutions; Identify improvement opportunities to current business processes, create and contribute to the Fraud analytics roadmap; Build relationships with leadership and articulate the Fraud Analytics strategy to the business in a structured, data-driven manner - simplifying complex concepts for non-technical audiences; Build and lead the day-to-day analytics processes, ensuring Fraud risks are mitigated in an efficient manner and meeting KPIs

Requirements

4+ years experience in analytics; Strong SQL, Excel and visualisation skills, and ability to handle complex data structures from multiple sources; Experience in rule building, back testing and optimisation; Experience of Fraud compliance and regulation; Excited about working in a fast-changing environment and ability to adapt to business challenges; Communicating clearly with other parts of the business, explaining financial crime and processes whilst managing expectations

Nice to have

Financial crime experience; Python; Experience building, reviewing, documenting and optimising business processes

Benefits

Competitive salary; Vitality Health Insurance; Employee Assistance Programme; 12 casual & 15 Privilege leaves; Professional L&D budget per year; Salary sacrifice benefits such as Cycle to Work scheme and pension contribution; Spacious office in Hitechcity with all day snacks; 24 hours paid volunteering time off per year; Hybrid working; Sabbatical leave; Flexible working arrangements; Working Out of Office (WOO) policy; Can work from a different country for 90 days of the year