Manager, Client Services, India

WPP Media is seeking a Manager-Ecommerce with 3-5 years of work experience who will be responsible for managing the e-commerce media planning & execution for one of the largest CPG clients in India. Experience in working across search campaigns and display campaigns across platforms like Blinkit, Swiggy Instamart, Zepto, Amazon, FK. He/she will work as part of an integrated offline + digital team that manages the entire ecommerce media strategy, planning & deployment mandate for the client in the India. He/she will lead all campaign operations and reporting across Amazon, Flipkart and other digital platforms in collaboration with internal client team and also the digital + e-commerce team POCs at the client end.

Responsibilities

Managing the e-commerce media planning & execution for one of the largest CPG clients in India; Working across search campaigns and display campaigns across platforms like Blinkit, Swiggy Instamart, Zepto, Amazon, FK; Working as part of an integrated offline + digital team that manages the entire ecommerce media strategy, planning & deployment mandate for the client in the India; Leading all campaign operations and reporting across Amazon, Flipkart and other digital platforms in collaboration with internal client team and also the digital + e-commerce team POCs at the client end; Developing and advising on campaign strategies for clients across marketplaces, quick commerce and grocery platforms, in accordance with brand goals; Ensuring consistent and efficient planning, execution, analysis, and optimization of campaigns as per brand’s objectives to ensure stellar customer experience; Reviewing performance of key metrics against set goals, benchmarks and previous performance; Working closely with the internal stake holders / subject matter experts / channel intelligence team to ensure comprehensive e-commerce approach for both media & non- Media; Identifying trends, benchmarks and best practices; Maintaining P&L to ensure profitability and optimum utilization of resources for concerned

Requirements

Bachelor’s degree; 3-5 years’ experience in Experience preferable at brand side or private label at ecommerce platforms; Sound knowledge of prevailing procedures and ways of working in e-commerce & overall Digital marketing; Unmatched supervision, research, and troubleshooting; Exceptional consulting and quality assurance abilities; Exceptional presentation and communication skills; Analytical, organized and detail-oriented; Collaborative partner, even tempered in a deadline-driven environment; Assertive and collaborative with ability to motivate others to succeed; Prior experience of working with eCommerce Marketplace platforms or brands handling marketplace media or media agencies handling performance marketing on marketplaces; Experience on Quick; Expertise and thorough understanding of e-commerce business and media landscape; Hands On with MS Excel, Amazon Pi, Flipkart Brand Insights and respective ad platforms

Nice to have

Any experience on platform search on ecommerce sites is a plus; Prior experience of handling client/ brand relationships, Planning & Strategy exposure

Benefits

Opportunity to work with one of the fastest growing industry; Culture of learning, opportunities, creativity, and teamwork; Opportunity to work with some of the biggest brands across industries; Access to global WPP Media & WPP networks to pursue passions, grow networks, and learn at the cutting edge of marketing and advertising; Variety of employee resource groups; Frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events; Competitive medical insurance; Group retirement plans; Vision insurance; Dental insurance; Significant paid time off; Preferential partner discounts; Employee mental health awareness days