Manager of Pharmacy-Specialty & Ambulatory Clinical Services

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?

The Manager of Pharmacy is tasked with overseeing Pharmacy Services. This includes strategic planning, daily operations, and aligning Northwestern Medicine's goals and strategies with the Work Unit/Department's strategic plan. Additionally, they collaborate with clinical leadership to define and implement clinical and distributive services, manage pharmaceutical educational programs, and manage financial and personnel management.

Responsibilities

Plans staffing requirements, hires to meet needs, and schedules to ensure efficient management of pharmacy resources and workflow; Cooperates with peers in the scheduling and sharing of personnel resources; Assists with development of talent across sections in technical, clinical, and management positions through early assessment of high potential, individual development plans, direct mentoring and monitoring of development plans, succession planning; Coaches and monitors staff to ensure compliance with standards and improvement in performance; Uses appropriate resources to implement department, hospital, and health system policies and procedures; Implements NM performance management process; Adheres to Values-Based Leadership Model: Fosters patients first mission and prioritize our people, value and promote teamwork, deliver and expect excellence, act with integrity; Ensure programmatic goals and evaluations are delivered for pharmacy students and/or residents at the practice site; Assume twenty-four-hour accountability for quality of patient care, human resources, and overall department function; Develops department-based goals to support hospital and division mission and objectives; Uses appropriate resources within the hospital and department to provide consultation, education, technical, or information services to provide optimum pharmacy care; Ensures compliance with all federal, state, local, and regulatory policies and procedures; Facilitates a multi-disciplinary and collaborative approach to patient care and inter-departmental problem solving and service delivery; Develops and maintains relationships with all customers; Ensures that service standards are developed, implemented, and evaluated; Creates an environment of high morale and motivated professionals; Develops cost center capital budget and submits for approval; Develops major equipment purchase proposals, selection, prepares documents for equipment acquisition; Develops and participates in facility changes and planning; Works with physicians in developing criteria for drug use and in implementing and monitoring the criteria; Works with physicians on the resolution of distributive and clinical issues; Identifies and pursue activities and development opportunities which are appropriate for position and personal development; Meets the responsibilities of the Designated Person as outlined in USP standards.

Requirements

Bachelor of Science or Doctor of Pharmacy from accredited College of Pharmacy; Illinois Licensed Pharmacist; 3-5 years of experience in a health care institution or equivalent advanced Pharmacy residency/fellowship training; Effective oral/written communication skills with all levels of internal and external customers; Home Infusion:; 5 years’ experience in Home Infusion, acute care, or specialty pharmacy; Procurement Operations:; Consulting or group presentation skills; Strong negotiation skills; Demonstrated ability to facilitate change and achieve savings goals; Operational knowledge of pharmacy technology, and automation systems

Nice to have

Pharmacy management experience; MBA, MHA, or PGY2 residency in Health System Pharmacy Administration and Leadership