Manager, Software Engineering (Identity)

Affirm's Identity team is mission-critical to the customer checkout experience. When a customer chooses Affirm, one of the first steps is an identity check, and our ability to make the right decision directly impacts conversion, revenue, fraud exposure, and regulatory compliance. Our team owns Identity for all markets outside North America, playing a key role in Affirm's international expansion. We are responsible for KYC, user lifecycle management, and identity decisioning across multiple regulatory environments. As an Engineering Manager on our team, you'll help shape how Affirm adapts its core Identity platform to new market dynamics, customer expectations, and compliance requirements.

Responsibilities

Lead and grow a well-balanced team of engineers, setting clear expectations, giving direct feedback, and developing each engineer toward their next level; Own the team's technical strategy and multi-quarter roadmap, tying it to major experience initiatives, including large-scale redesigns and structural improvements to the identity verification journey; Empower your tech lead and engineers to hold the design and quality bar, supporting them hands-on throughout technical design and cross-functional alignment; Own the availability, reliability, and performance of consumer-critical systems, including on-call, incident response, and reducing operational toil; Drive alignment across multiple organizations and influence roadmaps on partner experience and foundational teams; Partner across Product, Design, Analytics, and other Engineering teams, building trust and taking part in cross-functional efforts

Requirements

7+ years of software engineering experience, including 3+ years managing and growing engineering teams; Proven experience delivering consumer-facing software and driving execution through ambiguity; Technical judgment to guide architecture, quality, and reliability decisions, with the instinct to empower senior engineers to make the calls; Experience leading significant technical initiatives end-to-end, ideally decoupling or re-platforming consumer-facing systems within clear time constraints; Calm, decisive presence through change and ambiguity, building alignment, resolving tensions, and leading others through complex decisions; Humble, team-first leader who builds a high-trust, psychologically safe culture while prioritizing their own growth; Strong analytical and problem-solving skills, with the ability to balance customer needs, business goals, and technical constraints; Exceptional communication, stakeholder management, and organizational influence skills; Proven ability to build alignment and drive outcomes in complex environments without direct authority; Either equivalent practical experience or a Bachelor's degree in a related field

Benefits

100% subsidised medical coverage, dental and vision for you and your dependents; Monthly stipends for health, wellness and tech spending; Flexible time off and generous holiday calendars; Employee stock purchase plan (ESPP) to buy Affirm stock at a discount; Equity rewards as part of total compensation