Manufactuting Quality Engineer

Bosch was founded in Stuttgart in 1886 by Robert Bosch (1861-1942) and for more than 130 years has been distinguished by a unique corporate culture based on solid values that drive us to improve every day. Our products, present in a wide variety of fields, that contribute to improve the quality of life of millions of people.

8D team leader (lead, manage and coordinate) of customer complaints for manufacturing (FA/SMT).

Responsibilities

PS Expert & facilitator for all customer complaints in manufacturing; Maintenance of quality assurance matrix (QAM) and related Q tools; Actively coordinate actions to reduce customer complaints or internal escapes. (e.g. AOI , functional escapes); Responsible of sharing and evaluating lessons learned in order to lead its sustainability; Improve systems and procedures (FA/SMT); Drive reduction of internal defect cost (IDC) and fall off rate (FOR); Perform layered process audits (LPA) and give solutions to open points under his responsibilities.; Perform Gembas and reviews 6S in production shop floor.; Reinforce quality controls.; Creates internal claims towards suppliers for follow up by PQA; Regular communication within IPN on Q-related topics.; Follow up of material on “HOLD” to release it (documentation); Champion of ALR process.; Responsible of monitoring Quality controls according to PFMEA.; Work together with the SMT/FA group to solve quality issues.; Champion of Quality Basics 1,2,14.

Requirements

Substantial product and manufacturing process knowledge, APQP, PPAP, XFMEA, MSA, SPC, ISO TS 16949; Problem Solving Methods (8D, Fishbone, 5Why, 6Sigma/Shainin, ...); Customer Requirements; Moderation and communication/negotiation skills.; Ability to build relationships across different regions (intercultural abilities). High level of intellectual curiosity and open-mindedness to access and solve problems.; Ability to use inductive and deductive reasoning.