Marketing Coordinator

BaxterStorey is a leading UK hospitality business, renowned for delivering outstanding food and service experiences across corporate, cultural and destination venues. We are proud to be a people‑first organisation, driven by a passion for fresh, seasonal ingredients, sustainable sourcing and chef‑led innovation.
Our ethos is simple: food that is thoughtfully sourced, freshly prepared and beautifully presented . We empower our teams to be creative, ambitious and proud of what they do, fostering a culture built on individuality, collaboration and continuous improvement.
As part of the wider WSH Group, BaxterStorey offers genuine career development opportunities, industry‑leading training and a supportive environment where talent is recognised and nurtured. We are committed to sustainability, wellbeing and making a positive impact for our clients, communities and people.

Responsibilities

You will act as a central point of support for site management, kitchen and front‑of‑house teams, ensuring information, data and systems are accurate, up to date and effectively communicated to both internal teams and clients.; Key Responsibilities; Marketing & Communications; Plan and deliver monthly marketing initiatives across both sites, using BaxterStorey and self‑generated content; Design digital marketing and branding materials for site use; Format and upload digital menus to screens and client intranet platforms; Post regular updates on client communication channels, working closely with client teams on monthly comms calls; Maintain shared drives with marketing assets and lead regular marketing meetings with site management; Support ad‑hoc marketing projects including new concepts, menu refreshes and branding initiatives; Design quarterly hospitality and experience brochures; Maintain internal client websites (Source) with up‑to‑date menus, marketing and site information Trackers, Data & Reporting; Manage and maintain multiple sales, labour and operational trackers across both sites; Identify inconsistencies or issues and escalate to management where required; Build new trackers to support kitchen, FOH and management requests; Maintain stock sheet master pages, updating supplier costs as required; Contribute marketing content, retail snapshots and highlights to monthly client reports; Provide data and analysis for quarterly and annual reports; Create ad‑hoc proposals and presentations using PowerPoint and tracker data; Distribute monthly Cost of Sales reports for management review HR, Payroll & Onboarding; Complete weekly timesheets and maintain labour trackers; Manage all PM and client onboarding using Access Recruitment, following high‑security processes; Upload and maintain HR documentation including probation letters, performance documents and personal records Systems & Technology; Act as the main point of contact for till systems (Kanpla), including product uploads and troubleshooting; Support FOH teams with daily menu uploads and marketing content on Scala; Assist with nutritional labelling (Nutritics) and label machine troubleshooting

Requirements

Highly organised with strong attention to detail; Confident managing multiple priorities across marketing, operations and administration; Strong IT skills, particularly Microsoft Excel, PowerPoint and digital platforms; Excellent communication skills, both written and verbal; Proactive, adaptable and comfortable working across multiple sites and stakeholders; Experience in hospitality, contract catering or a fast‑paced operational environment is desirable