Medical Education Program Specialist

The Medical Education Program Specialist is responsible for planning and executing assigned medical education programs for the breadth of Penumbra’s product lines and applicable therapies by driving timely execution of logistics and when deemed necessary on-site management without on-site supervision. The position requires the person to ensure all programs and events are completed in compliance with all legal, regulatory and HCC policies. The position has significant interaction with sales, physicians and other external customers and third-party vendors who provide critical support throughout the lifecycle of the program (planning through follow-up).

Responsibilities

Planning and executing assigned medical education programs; Ensuring all programs and events are completed in compliance with all legal, regulatory and HCC policies; Selecting meeting space, lodging, restaurants/catering, and completing site assessment for medical education programming; Creating course registration and managing attendee logistics; Partnering with product team to support marketing messaging; Preparing and maintaining inventory list of necessary course materials; Traveling to and supporting medical educational events across the nation; Collaborating with Medical Education operations specialist and coordinator to confirm shipment of materials; Communicating regularly with designated sales team, marketing team, and other medical education team members; Developing and fostering relationships with customers; Monitoring training programs and making recommendations for process improvements; Attending scientific conferences and tradeshows to manage fellows courses and hands-on workshops; Ensuring proper follow-up of sunshine reporting, payments and reimbursements; Partnering with marketing managers and sales management to organize programs; Training designated sales team on medical education processes; Adhering to the Company's Quality Management System and applicable regulations, standards, and procedures

Requirements

Bachelor's degree with a minimum of 1-3+ years of related experience or equivalent combination of education and experience; Must have experience working in a professional education environment, coordinating, organizing and facilitating training, and/or facilitator in adult learning principles; Strong oral, written and interpersonal communication skills; High degree of accuracy and attention to detail; Proficiency with MS Word, Excel, PowerPoint and other standard office tools required; Excellent organizational, time management and prioritization skills; Ability to interact with physicians and healthcare professionals in a professional manner; Must be creative, self-motivated, proactive, intuitive, organized, and flexible; Available to address issues after hours as required

Nice to have

Understanding of HCP interactions, compliance programs and medical procedures / practices / products preferred; Medical device, pharmaceutical, biotech, or other regulated industry experience desired

Benefits

Competitive compensation package plus benefits and equity program, when applicable; A collaborative teamwork environment where learning is constant, and performance is rewarded; The opportunity to be part of the team that is revolutionizing the treatment of some of the world's most devastating diseases; A generous benefits package for eligible employees that includes medical, dental, vision, life, AD&D, short and long-term disability insurance, 401(k) with employer match, paid parental leave, eleven paid company holidays per year, a minimum of fifteen days of accrued vacation per year, which increases with tenure, and paid sick time in compliance with applicable law(s)