Medical Office Assistant - Cardiology

Headquartered in Phoenix, IMS Care Center is a team of 500 employees and a physician-led organization united through its providers' commitment to high-quality innovative health care. Each day is a new day for ground-breaking ideas and unparalleled opportunity. Ours is a culture focused on what we can accomplish today, and where it can lead us tomorrow. IMS Care Center is currently searching for a professional, compassionate and knowledgeable individual to fill the position of Medical Office Assistant in our Cardiology department in Avondale. The Medical Office Assistant is responsible for answering a high volume of incoming calls and the scheduling and confirming of appointments. This position may also be responsible for logging new patient's incoming referrals, and assisting the front office with work related to the support needs of the medical practice.

Responsibilities

Answer patient telephone calls and direct them to appropriate person; Scheduling and rescheduling of patient appointments; Verify and update patient demographics; Verify eligibility for patients; Logging new patients' incoming referrals; Assisting the front office with work related to support needs of the medical practice

Requirements

High School Diploma or GED; Medical Asst. Certificate; Must have one of the following: Certified Nursing Assistant (CNA) Certification, Registered Medical Assistant, Emergency Room or Emergency Medical Technician certification, or minimum of 2-5 years of medical assisting experience; Excellent communication skills-both written and verbal; Good computer skills and being familiar with Microsoft (Word and Excel); Requires exceptional interpersonal and communication skills; Ability to interact with people from different backgrounds and cultures; Requires the ability to manage multiple changing priorities in an effective and organized fashion; Must have knowledge of and follow HIPAA guidelines and secure Protected Health Information at all times; Computer skills that support efficient usage of systems; Professional demeanor when working with patients face-to-face or over the phone

Nice to have

1-2 years' experience; Cardiology experience; EMR (Athena) experience; Front Office experience in a clinical setting; Experience with office medical procedures and treatments and knowledge of insurance, managed care operations, EMR and scheduling software; Team Player; Loyal; Leader; Enthusiastic; Detail Oriented; Dedicated

Benefits

Medical, Dental, and Vision benefits; 401k match available; Paid Time Off; Short-term and long-term disability; Life insurance; 401K plan