Meeting & Events Trainee

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,660 hotels in operation and under development in 100+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Are you passionate, Sales driven and able to contribute to a Cluster office and deliver results? Why not come and join us at the Radisson Hotel Group to Make Every Moment Matter!

Our Cluster Meeting & Events Team are the leaders in creating a memorable experience from Enquiry to Delivery.

As Group, M&E Consultant Trainee, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!

Key Responsibilities

Start date: As soon as possible

Duration: 6 months

Responsibilities

Ensure all enquiries are answered to RHG standard within the agreed time frame, where all aspects of the client and guest experience are delivered to the highest levels, ensuring company standards are attained and adhered to.; Completing the agreed enquiry process through to signed contract stage, ensuring that all RHG tools are used to maximize conversion and sales opportunities.; Participate in the conversion of inbound ES and outbound enquiries (where applicable) across all platforms. Contributing a sales hungry culture within the team to capture all available opportunities for the Radisson Hotel Group. Proactively always look for new opportunities and cross sell.; Collaborate with colleagues to maximize client and guest satisfaction, delivering a positive and responsive approach to enquiries and problem resolution.; Develops and builds own skills, knowledge and experience at every opportunity within the meetings & events department, which aligns with the culture of growth, development and performance expected by the company.

Requirements

Current studies or academic background in Tourism, Event Management , or a related field are required; Eligibility to sign an internship agreement with an academic institution; Ability to adapt to changing service environments; Good at building strong relationships with existing clients and accounts; Creativity to produce a pro-active sales culture environment; Pro-active with a hands-on approach; Passion for the hospitality industry; Ability to manage work ensuring that tasks assigned are delivered; Fluent in both English and Spanish, French would be considered a plus