Member Experience Manager - Atlanta

This is an in-person hospitality role, based on site 5 days a week. Candidates must live within an easy commute of Atlanta, GA. Our Member Experience Managers are the go-to problem solvers, momentum drivers, and experience creators for our members. You're the connector and the person everyone knows.

Responsibilities

Act as the manager of your own location, organizing details and communications to ensure smooth operations; Handle member requests of any size; Identify potential members and deliver an exceptional day at work; Uncover and solve members' needs through a consultative sales approach; Identify companies' most important needs and deliver impactful solutions; Plan and pull together events and community programming that members enjoy; Represent Industrious in the local market and connect with the broader business community

Requirements

Perform repetitive tasks requiring frequent lifting, carrying, pushing, and pulling objects up to 25 lbs; Stand, bend, kneel, reach, and walk for extended periods throughout the day; Operate machines and appliances as necessary, including printers, dishwashers, blenders, snack carts, knives, and kitchen utensils; Participate in food preparation and cleaning duties while maintaining compliance with health and safety regulations, including the use of cleaning chemicals and equipment; Ensure work areas are kept in a sanitary condition and all safety protocols are followed

Nice to have

Energized by people and works well in a team; Attention to detail; Resilient and comfortable with challenging, unpredictable days; Willing to get hands dirty one minute and think big picture the next; Comfortable with consultative sales and identifying potential members

Benefits

Commuter benefits; Heavily subsidized healthcare plans; Generous paid time off; Wellness programs; Professional development grants; 401k plan; Performance-related bonus pay of up to $11,000