Mental Health Clinic Manager

Ellie Mental Health is a multi-clinic organization structured to remove the obstacles that get in the way of providing world-class mental health services. We provide administrative, technology, referral, scheduling, client/therapist matching, billing & collections, and semi-flexible schedules. We are seeking a hands-on, high-performing, and compassionate leader who has vision and passion to fill mental health gaps in our community. The Clinic Manager is responsible for the performance and operations of the clinic. The Clinic Manager manages staff performance, hires and recruits staff to meet staffing expectation and clinical revenue needs, provides training and ongoing developmental support, is accountable to meeting clinic’s fiscal goals, develops and sustains relationships with referral partners, and provides ongoing administrative and clinical oversight. The Clinic Manager works collaboratively with their Clinic Owner.

Responsibilities

Manage the performance and operations of the clinic; Manage staff performance; Hire and recruit staff to meet staffing expectation and clinical revenue needs; Provide training and ongoing developmental support; Be accountable to meeting clinic’s fiscal goals; Develop and sustain relationships with referral partners; Provide ongoing administrative and clinical oversight; Work collaboratively with the Clinic Owner; Oversee the hiring process for all therapists at the clinic; Provide training for new hires ensuring required clinical and operational policies and procedures are taught and followed; Assess ongoing development and training needs and conduct ongoing training as needed; Hold staff compassionately accountable to meeting performance expectations; Implement Performance Coaching, Performance Improvement Plans, and termination process as needed; Manage basic clinic Human Resource tasks; Provide supervision and consultation for staff; Conduct clinic oversight and staff development; Conduct clinic outreach and networking; Provide organizational leadership

Requirements

Master’s Degree or higher education in mental health discipline; Independently licensed with a Colorado-issued clinical practice license (IE: LPC, LCSW, LMFT, etc.); Strong leadership, problem-solving, and executive skill sets; Excellent verbal and written communication skills; Excellent interpersonal and customer service skills; Excellent organizational skills and attention to detail; Strong working knowledge of state requirements regulating mental health practice; Working understanding of human resource principles, practices, and procedure; Excellent time management skills with a proven ability to meet deadlines; Proficient with Microsoft 365 applications, including Office Suite, Outlook, and Teams, as well as electronic health records; Comfortable or able to quickly learn Mac computer operating systems

Benefits

Bonus based on performance; Competitive salary; Health insurance; Dental insurance; Vision insurance; Opportunity for advancement; Paid time off; Healthcare benefits; CEU; Holiday; Flex day