Mid-Market Account Executive, Americas

Customer.io is expanding its sales team in the United States and seeking motivated and successful Account Executives at the Mid-Market level. This role offers a unique opportunity to take your sales career to the next level, with potential for upward mobility. As an Account Executive, you’ll represent Customer.io to prospective customers and drive growth within key market segments. This is a full-cycle sales role (prospect, demo, close), where you'll be fielding both inbound and outbound demand.

Responsibilities

Pipeline Development and Management; Full-Cycle Sales Execution; Customer Needs Analysis and Solution Alignment; Collaboration and Cross-Functional Feedback; Performance Tracking and Reporting; Engage in high-volume prospecting, cold and warm outreach; Manage the full sales cycle for deals typically under $50,000 ACV; Drive growth within mid-sized clients, nurturing relationships and uncovering business needs

Requirements

2+ years of experience in full-cycle B2B SaaS or MarTech sales, handling mid-market accounts; Candidates must be located in the UK, Ireland, or the Americas (Canada and the USA); Proven success in new customer acquisition and closing deals within the B2B SaaS space; Familiarity with MEDDPICC or a similar framework that supports consultative selling and discovery to close; Excellent written and verbal communication skills; Strong ability to identify customer business needs and position relevant solutions effectively to drive acquisition; Primarily handles mid-market accounts with shorter sales cycles and lower ACV deals; Works closely with SDR team for lead generation, with a balance between inbound and self-sourced opportunities

Nice to have

MarTech experience

Benefits

100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family; 16 weeks paid parental leave; unlimited PTO; stipends for remote work and wellness; professional development budget