Mobile Equipment Subject Matter Expert

Position Overview: The Relationship Manager, Fleet Management serves as the primary client interface for assigned business segments and additional initiatives. This role requires establishing trusted advisor relationships with client counterparts while driving program execution, ensuring compliance with safety regulations, and optimizing fleet operations. The successful candidate will manage client relationships, oversee fleet database management, and coordinate cross-functional approvals to deliver exceptional service.

Responsibilities

Lead the client relationship and serve as the primary interface for assigned business segments and additional initiatives; Establish a Trusted Advisor relationship with client counterparts as a subject matter expert in fleet management operations; Coordinate work and approvals between internal and external groups; Provide regular dashboard or presentation reporting to client and account leadership; Drive adherence to established processes and manage the approval process for assigned projects; Ensure the fleet department upholds safety requirements from corporate, client, federal, state, and local regulations; Hold safety incidents to the highest priority by removing hazards, diagnosing causes, and implementing preventative measures; Maintain electronic databases of sales, inventory, inspections, and maintenance within fleet management systems; Ensure fleet availability by scheduling, forecasting, and surveying mobile equipment usage trends; Monitor fleet operations to ensure 100% on-time completion of preventative maintenance; Utilize fleet information and user surveys to forecast new requirements and identify reduction opportunities; Perform vehicle registration and insurance formalities for new vehicle induction into the fleet; Develop and implement operational standards for mobile equipment maintenance; Plan, process, and execute mobile equipment purchases and vehicle replacements; Monitor fleet operations for compliance with client policies and federal, state, and local requirements; Maintain data management systems to organize fleets according to schedules and client requirements; Participate in and facilitate workshops and educational programs; Perform all other duties and tasks as assigned to support account objectives

Requirements

Proven experience in fleet management operations and relationship management; Strong understanding of mobile equipment fleet operations and lifecycle management; Knowledge of ANSI/OSHA safety standards and regulatory compliance requirements; Demonstrated ability to establish and maintain trusted advisor relationships with senior client stakeholders; Experience managing approval processes and coordinating cross-functional teams; Proficiency in database management and fleet management information systems; Strong analytical skills with ability to forecast requirements and identify optimization opportunities; Excellent communication and presentation skills for client and leadership reporting; Proven track record of driving process adherence while maintaining operational agility; Experience with safety incident management, root cause analysis, and preventative measures; Ability to manage multiple priorities and escalate risks appropriately; Candidates must be authorized to work in the United States without sponsorship

Nice to have

Proficiency in Microsoft Office programs (Excel, Word, PowerPoint, Outlook); Experience with Smartsheet or similar project management and collaboration platforms; Advanced knowledge of industry best practices for mobile equipment maintenance and operations; Experience with vehicle procurement processes and supplier relationship management; Background in facilitating workshops or training programs related to fleet operations; Familiarity with corporate procurement policies and procedures

Benefits

401(k) plan with matching company contributions; Comprehensive Medical, Dental & Vision Care; Paid parental leave at 100% of salary; Paid Time Off and Company Holidays; Early access to earned wages through Daily Pay