Motorcycle Technician

The Motorcycle Technician is responsible for performing inspections, diagnosis, repairs, maintenance, and installations efficiently and according to the dealership's quality, safety, and time standards. Primary objectives include ensuring customer satisfaction and retention by fixing units correctly on the first visit. This role may also be required to provide support to entry-level technicians on an as-needed basis.

Responsibilities

Performing inspections, diagnosis, repairs, maintenance, and installations efficiently and according to the dealership's quality, safety, and time standards; Ensuring customer satisfaction and retention by fixing units correctly on the first visit; Providing support to entry-level technicians on an as-needed basis; Achieving monthly and annual goals set by management; Performing pre-delivery inspections, routine tire changes, basic maintenance, and minor accessory installations; Maintaining a fix it right the first time attitude while producing high-quality work with minimal comeback liability; Applying technical education while adopting best practices as outlined by the Service Manager and senior techs; Documenting work performed and recommended repairs on Repair Orders and checklists; Maintaining an opening and closing regimen of cleaning and maintaining shared stations; Monitoring shop supplies and consumables; Maintaining a clean and organized dealership lot; Coordinating with Service Writer to stage jobs on deck for senior techs; Maintaining minimum inventory of common tools; Tagging and bagging take off parts; Maintaining a clean, safe, and organized service bay; Appropriately using all safety devices and personal protective equipment; Complying with all company safety programs; Other tasks as assigned by the Service Manager; Assisting other departments as needed

Requirements

1-year experience as a technician/mechanic in an automotive or powersports service department; All necessary tools required to perform repairs and services; Ability to test ride vehicles in a safe and appropriate manner; Hold a current, nonrestricted, state-issued driver's license; Common sense and willingness to learn; Ability to take and follow directions; Strong adherence to scheduling and punctuality

Nice to have

Motorcycle endorsement on driver's license; Virginia State Inspector; Forklift experience

Benefits

Paid time off policies; 401(k); medical/dental/vision; supplemental policies; employee discounts at portfolio companies