MRTT Flight Operations Support Specialist - MRTT+

An opportunity for an MRTT Flight Operations Support Specialist has arisen within Airbus Defence and Space, Getafe (Madrid). The department is responsible for designing, developing and delivering Training and Operations Support solutions required by Airbus Defence and Space Customers to operate efficiently and safely their Airbus military aircraft, including providing the Flight Operations Manuals and the Operations Support Services required to contribute to aircraft mission availability and mission success. In order to support a challenging new project within Tankers Programme, and to retain capabilities with special emphasis in Flight Operations Support and Flight Operations Manuals, the job holder will ensure that Flight Operations Manuals related to A330 MRTT+ (flight crew and cabin crew) are produced and delivered OTOQOC, in accordance with relevant Program Directives and end user expectations.

Responsibilities

Acting as product responsible in front of the Customer and the organization, leading and supporting technical discussions related to A330 MRTT Flight Operations Manuals; Leading and coordinating a team of subcontracted authors to produce and maintain the technical content of the manuals; Acting as principal Subject Matter Expert (SME) of A330 MRTT+ technical topics, instructing the team of authors and supervising technical content; Controlling the technical configuration and technical contents of products, especially A330 Neo contribution; Performing technical authoring of manuals when necessary, including planned and unplanned revisions; Participating in development, validation and/or verification of aircraft systems related content and supporting Training Organization and Design Functions; Supporting Operational Support activities, including responses to Service Requests from Operators and creation of Flight Operations Transmissions (FOTs) and Flight Operations Briefing Notes; Managing products at Publications and Operational Support levels, coordinating with stakeholders and developing the Project Management Plan; Engaging with the Customer in Workshops, Working Groups, Webinars, Conferences, Entry-into-Service process and Operational Visits; Ensuring know-how is retained in TASTO and training others within TASTO

Requirements

Engineering degree or Flight Operations experience in the related field; At least 3 years of experience in Flight Operations Publications or Support domains; Demonstrated experience in team management, preferably in topics related to Flight Operations; Demonstrated Project Management experience; Sound knowledge of Airbus Defence and Space military systems within A330 MRTT program; Demonstrated experience in Flight Operations Support deliverables definition and production; Excellent negotiation and presentation skills; Practical Problem Solving; Leadership; Ability to identify key issues; Advanced Spanish and Advanced English required; Mission and Customer oriented, with understanding of the requirements and needs of the military Customer; Interpersonal and communication skills; Ability to work in a team; Autonomy and proactivity; Self-motivated with a spirit of challenge; Adaptation to rapidly changing environments; Good presence and able to engage with military Customers in diverse scenarios; Willing to travel 3-4 times per year; Self-contained, with ability to withstand pressure

Nice to have

Experience as technical author and in the use of Airbus authoring tools (such as ADOC for Flight Operations or FODM); Technical authoring with Airbus GOLD; Definition of Flight Operations procedures; Advanced French

Benefits

Vacation days plus additional days-off along the year; Attractive salary; Hybrid model of working when possible; Collective transport service in some sites; Health insurance, employee stock options, retirement plan, or study grants; On-site facilities including free canteen, kindergarten and medical office; Possibility to collaborate in social and corporate social responsibility initiatives; Upskilling opportunities and development prospects in a multicultural environment; Special rates in products & benefits