National Service Manager

Rotork is a market-leading provider of flow control solutions for oil and gas, water and wastewater, power, chemical, process and industrial applications. We help our customers to increase their operational efficiency, reduce environmental impacts and provide safer working environments through our innovative research and development, comprehensive product portfolio and global service capability.

The National Service Manager is a key leadership role responsible for driving operational excellence, customer satisfaction and profitable growth across the service organisation. Working as part of the Country Leadership Team, you will partner with Sales and the Country Manager to expand service market share, maximise customer value and deliver industry-leading service performance.

With accountability for field service engineers, workshop operations and service support teams, you will lead a high-performing organisation focused on safety, responsiveness, technical excellence and commercial success. This is an opportunity to shape strategy, develop talent and directly influence business growth and customer outcomes nationwide.

Requirements

Technical qualification, such as a degree in engineering or equivalent.; Knowledge of or capability to learn about valves, actuators and digital control systems.; Be confident with the application of management skills, such as those used in project management and site team management.; Be well-versed in long-term planning roles, having experience of strategic thinking, business planning, project management, resource coordination and knowledge of operational excellence models.; Experience of working for at least 5 years in a service/practical engineering environment.; Ability to read and understand electrical, pneumatic or hydraulic schematics.; Demonstrates an above average mechanical and electrical aptitude.; IT proficient – Service software and Microsoft Office.; A willingness and ability to travel.; P&L management