Night Porter

We’re called Venture Hotels for a reason: We’re pioneers! And we thrive on originality. As Greene King’s ventures arm, we’re here to push boundaries. And we’re driven by a team that sees every day as an opportunity to go beyond the ordinary.The result: hotels with a unique sense of place that locals can feel proud of.

As a Night Porter, you will be responsible for ensuring the safety and security of hotel guests, staff, and the hotel at night. You’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.

What you'll do as a Night Porter...

What you'll bring...

Requirements

Provide customers with a heartfelt and memorable experience each and every time they visit.; Be the first point of contact for late arrival check-ins and walk-ins.; Ensure guest and business safety and security are the top priority at all times.; In the event of a fire, safely and efficiently evacuate all guests and team members from the business.; Set up function rooms and meeting rooms.; Clean some public areas of the hotel and function spaces.; Answer telephone enquiries and resolve customer complaints to ensure every guest enjoys their stay.; A willingness to learn and develop your skills.; A great eye for detail and pride in maintaining high standards.; A passion for delivering excellent customer service and making every guest feel welcome.; A positive, can-do attitude and the ability to work well as part of a team.; Sufficient spoken and written English to perform the role safely and understand allergen controls.

Benefits

The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.; Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.; Free employee assistance program – mental health, well-being, financial, and legal support because you matter!; Enhanced, family-friendly maternity and paternity policies; Menopause Friendly Employer; Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.; Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!; Stream – early access to your wages before payday, track your shifts in real time, get personalised financial coaching plus more; Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…