Nordic & Polar Travel Specialist

This leading destination specialist Tour Operator is looking for a dynamic travel professional to join their team as a Nordic & Polar Travel Specialist. In this role you sell bespoke and package holidays across the Nordic & Polar regions, including expedition cruises. Offering a basic salary of £30k to £33k plus realistic commission of £7k to £10k, you will also have the opportunity to experience their diverse range of destinations for yourself on regular educational trips. Hybrid working in beautiful Surrey office. Suitable for candidates with travel sales experience who have sold at least one of the key destinations, including Norway, Iceland & the Arctic.

Responsibilities

Sell bespoke and package holidays across the Nordic & Polar regions, including expedition cruises; Put together bespoke trips to meet clients requirements; Responding to reservations over the phone, via email, & live chat; Maximise upselling opportunities, including the sale of ancillary products to achieve revenue targets; Deal with customer queries, providing exceptional personalised customer service; Regular follow ups to help maximise conversion and provide feedback as to non-conversion; Maintaining excellent knowledge of the destinations and product range; Cross sell across to other destinations appropriate to the customers needs

Requirements

Travel sales experience; Sold at least one of the key destinations, including Norway, Iceland & the Arctic; Excellent travel sales expertise and proven ability to achieve sales targets within a travel sales environment; Strong knowledge of the Nordics and / or Polar regions through travel sales experience or personal travel; Exceptional customer service and administrative skills; Ability to demonstrate and ability to influence and negotiate; Excellent spoken and written English; Results and target driven, and self motivated

Benefits

Realistic commission of £7k to £10k; Regular educational trips; Discounted travel; Health cash plan; Subsidised gym membership; Wellbeing treatments at discounted rates; Social events; Additional payment of £250 per week for out-of-hours phone cover; Beautiful modern offices