Office Administrator

The successful candidate will provide administrative and operational support for our Houston, TX office. Due to the nature of this role, this position will be performed primarily onsite in the office. Must be available to work in the office Monday – Thursday and provide occasional coverage for office events in the evenings and on the weekends as needed.

Responsibilities

Greet and assist visitors, staff, and vendors with professionalism and warmth, creating a welcoming front-of-house experience; Serve as the first point of contact by sitting at the front desk or reception area when required; Answer incoming phone calls and direct inquiries to the appropriate team members or departments when required; Deliver service with a client-focused mindset, ensuring a positive experience for internal and external stakeholders; Demonstrate strong organizational skills to manage multiple responsibilities efficiently; Collaborate with team members and contribute to a supportive, firm-first office culture; Follow direction effectively and remain task-focused in a fast-paced environment; Manage calendars, schedule meetings, coordinate travel arrangements, take meeting notes, and prepare or review expense reports for staff; Coordinate and execute internal office events, including arranging external services such as catering and supplies; Maintain inventory and organization of office and hospitality supplies to ensure smooth daily operations; Support local onboarding efforts for new staff and assist with hospitality services to enhance the employee experience; Train and mentor new receptionist or office staff to ensure consistent front-of-house service; Manage incoming and outgoing mail and packages, including USPS, FedEx, UPS, and courier services; Complete assigned tasks with accuracy, timeliness, and attention to quality; Identify issues or inefficiencies and escalate them appropriately for resolution; Use common software programs such as Microsoft Office effectively to support administrative tasks and communications; Manage confidential information with discretion and professionalism; Ensure compliance with record retention policy standards; Other duties as assigned

Requirements

Must be available to work in the office Monday – Thursday and provide occasional coverage for office events in the evenings and on the weekends as needed; Minimum of two years of related experience required; Minimum High School Diploma or GED required; Excellent verbal and written communication skills; Strong attention to detail and focus on accuracy with work is a must; Ability to work in highly collaborative and deadline driven environment; Positive, can-do attitude and willingness to dive into projects and tasks; Proficiency in Microsoft Office Suite required; Ability to lift up to 30 pounds.

Nice to have

Associates degree in relevant field preferred; Experience working in a professional services firm preferred