Office Assistant

The mission of the Housing Authority of the City of Aurora (AHA) is to develop and promote quality housing while supporting and encouraging economic opportunities leading to self-sufficiency and independence. AHA accomplishes this mission by providing affordable or subsidized housing at 15 different properties, administering approximately 1700 vouchers, and offering a variety of programs with case management.

AHA fosters a professional, productive, and friendly work environment in which the open exchange of ideas and information is encouraged. At AHA, we know that our reputation and impact are built upon the acts of each employee.

Why work for AHA?

Prior to hire, candidates will receive our full benefits guide detailing these and other benefits.

AHA is an Equal Opportunity Employer.

Performs a broad range of administrative tasks in support of the Assisted Housing Staff. Provides back up coverage to the Receptionist. Maintains overall filing system for Department. Assists staff with filing.

Equipment Utilized

- Equipment requiring involved set up, adjustments and operational procedures (e.g. word processing equipment, personal computer, scanners, letter folding machine, and digital copier/printer)

- Standard office software (Microsoft Excel, Word, and Access)

Responsibilities

Provides assistance and program information to applicants in person and over the phone including assistance with completing forms.; Responds to applicant and participant inquiries and works to resolve concerns regarding program services.; Performs admin assistant functions including filing, faxing and copying.; Assists in the preparation and tracking of applicant and participant paperwork.; Relieves the Receptionist for breaks, lunch, and as needed.; Maintains department on site and off site filing system.; Processes incoming and outgoing mail.

Requirements

Solid knowledge of Housing and Urban Development (HUD) regulations; Excellent customer service skills, ability to remain respectful and solutions oriented at all times; Solid computer skills; Solid written and verbal communication skills with the ability to effectively communicate and interact with all levels of personnel and the general public; Expert filing skills; Up to three (3) months on-the-job training to perform the job effectively

Benefits

Make a difference in your community; Earn outstanding benefits including medical, dental, vision, 401k w/ 4.5% employer match, and robust holiday, vacation, and sick leave policies; Participate in a diverse workplace that values inclusivity; Volunteer in the community on paid time; Continue your education on the job and through our tuition reimbursement program